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Customer Service Administrative Assistant

Location:
United States
Posted:
October 15, 2013

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Resume:

Karen Belford

**** ******** ******, *******, ** *4605

510-***-****

*************@*****.***

JOB OBJECTIVE: ADMINISTRATIVE ASSISTANT ~ ADMINISTRATIVE LAW CLERK

PROFESSIONAL PROFILE:

Competent, assertive and highly motivated Office and Administrative professional, with extensive Public Relations and

Customer Service experience. A fast learner; able to tackle challenging assignments with creativity, drive and enthusiasm.

Outgoing and personable with an excellent ability to establish a positive rapport with people on all levels.

SUMMARY OF QUALIFICATIONS:

Good Customer Service Skills Good organization skills

Follow detailed instructions accurately Works well independently or as a team player

Professional manner and appearance Hard worker and easily trainable

Reliable and punctual Flexible

TECHNICAL SKILLS AND TRAINING:

Typing (70 wpm) IManage/Docs Open: Create documents and

10 Key; Data Entry (8,000 ksph) client profiles, issue Subpoenas, Summons, and

Alpha & Numeric Filing Petitions

Faxing /E-mail /PDF Files Legal Solutions: Create Client/Case folders,

Multi-line phone units complete Judicial Council Forms

Microsoft Windows XP Corel WordPerfect 12: Create, revise and edit

Excel: Construct worksheets, use the “IF” legal documents

statement to design queries Carpe Diem/DTE: Enter billable and non-

PowerPoint: Create presentations, import billable time

charts and graphs, utilize transitions Outlook: review email, scheduling, calendaring

RECENT WORK HISTORY:

Legal Temporary Assignments from 10/2007 to current:

Litigation Secretary, Nossaman LLP

Litigation Secretary, Wilmer Hale

Litigation Secretary, Beveridge & Diamond PC

Land Use Secretary, Cox, Castle & Nicholson

Litigation Secretary, DILLINGHAM & MURPHY Oct 05 to Jan 07

Litigation Secretary for two partners and two associates practicing insurance defense, asbestos and other various areas of la w. Duties

include filing documents in District Court and State Court through ECF and L exis Nexis and finalizing documents that need Table of

Authorities and Table of Contents and Arbitration Briefs. Other responsibilities include heavy transcription, calendaring an d travel

arrangements.

Litigation Secretary, TARKINGTON, O’NEILL, BARRACK & CHONG Aug 04 to Oct 05

Litigation Secretary supporting three partners and two associates practicing civil and construction defense. Responsibilitie s included filing

in District and State Courts, transcription and calendaring.

Legal Secretary FENWICK & WEST LLP Aug 00 to Oct 03

Legal Secretary supporting three associates practicing tax law. Responsibilities included transcription, calendaring, filing, attorneys’

timesheets and travel arrangements.

EDUCATION & TRAINING:

Heald College, School of Business, Hayward, CA

Associate in Applied Science Degree in Legal Office Administration

Earned Dean’s List Recognition for 4.0 GPA

Certificate of Merit Award

Graduate Speaker



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