donna potts
** **** **** ****** **********, DE **802 302-***-**** Email:
************@*****.***
PROFESSIONAL MEDICAL ASSISTANT
Seeking a position within the medical field where I will be able to utilize my exceptional people skills,
educational background and organization skills that will allow me to grow personally and professionally
within my career.
Education
Harris School of Business – Wilmington, Delaware Graduated: 04/2013
Professional Medical Assistant Program, Diploma 900 Clock Hours
Key Skills/Course Objectives
Anatomy and Physiology Psychology
• •
Computerized Billing Medical Office Management
• •
Electrocardiograms Medical Office Procedures
• •
HIPAA Training Medical Terminology
• •
Medical Billing and Coding OSHA Training
• •
Medical Law and Ethics Pharmacology
• •
Certifications
OSHA/HIPAA – 2014
CPR/AED/First Aid 2014
Professional Experience
• Dr. Fallorina, lls – new castle, de
MEDICAL ASSISTANT (TEMPORARY TO FILL IN FOR MEDICAL ASSISTANT ON LEAVE)
•
JUNE 2013 – JULY 2013
MEDICAL ASSISTANT, EXTERNSHIP
•
APRIL – JUNE 2013
• Answered phones, scheduled and confirmed appointments, filing, insurance prepared charts and charted
entries
• Prepared patients for exams, positioned and draped and assisted physician with minor procedures
• Performed urinalysis, EKG’s, vital signs and fixed slides for PAP smears
• EMR training
• Macys, concord Mall Wilmington, DE JANUARY 2012 APRIL 2013
• SALES ASSOCIATE
• Greets customers including answering phones and directing customer inquiries to appropriate party
• Answers routine billing questions/issues from customers
• Receives and processes all payments according to standard procedures
• Assists in the opening and closing of a retail location which includes but not limited to cash handling and
deposits
little hearts childcare, Wilmington, DE JANUARY 2009 PRESENT
CERTIFIED DAYCARE ASSISTANT
• IN DEPTH UNDERSTANDING OF CHILD DEVELOPMENT AND EARLY CHILDHOOD LEARNING
• ASSISTED WITH DAILY CARE OF THE CHILDREN INCLUDING: WASHING DISHES, CLEANING
AND DISINFECTING TOYS, CHANGING BED LINES AND ORGANIZING ACTIVITY ROOM
• COMMUNICATED EFFECTIVELY WITH OTHER TEACHERS, PARENTS AND CHILDCARE
WORKERS
• KNOWLEDGE OF DISTRIBUTION CENTER PRACTICES AND PROCEDURES