Human Resources Management

lisa o’sullivan

*** * ******** ****, ********, SC 29206 Ι 803-***-**** Ι **************@*****.***

Business Development ● Training & Development ● Recruitment & Retention ● Contract Negotiation ● Branding ●

Presentation & Reports ● Operations Management ● HR Policies & Procedures ● Orientation & Onboarding

education technical

experience

University of South Carolina, Columbia Microsoft Office: Word, Excel, Power Point, Publisher

Darla Moore School of Business Outlook, Peoplesoft, Kronos, Novatime, Tempworks,

Bachelor Degree in Marketing & Management Akken and Bridgeware. Proficient with Mac Platform

Extensive knowledge of social media sites

affiliations & memberships

Columbia Chamber Legislative Board Member, Greenville Chamber of Commerce, Society for Human Resources

Management, American Staffing Association, U.S. Women’s Chamber of Commerce Member

work experience

TRUE Group, Columbia, SC June 2010-Present

Human Resources

Private staffing firm with offices located in Columbia and Greenville, SC. Specialize in contract, contract to hire

and professional placement.

• Responsible for daily operations for Columbia branch as well as manage sales and recruitment for

Greenville office.

• Provide day-to-day HR support to client management and employees including but not limited to: employee

relations, reporting, staffing, compensation and development.

• Conduct performance management process that includes: career coaching, performance reviews, development

plans, promotions, terminations, and recommend actions

• Tracked statistics and audit productivity of each team member to ensure quality standards are being met

• Produced reports that identified the impact of employee turnover, diversity, performance, and exit interviews on

the overall business trends

• Maintain current client relationships and generate new business through skill marketing efforts.

• Successfully identify expansion opportunities and create cost effective, “virtual branch offices” to

effectively service specific geographical areas.

• Ensure compliance of State and Federal Labor Laws

EarthWaste, Columbia, SC April 2008-June 2010

Human Resources/Business Development Manager

Company expanded into a new market area and required assistance in growth as well as overseeing all HR

Functions for the Columbia and Aiken, SC operations.

• Established two-year plan to grow and develop business in order to sell to national organization.

• Developed policy and procedures for the organization, and conducted meetings with updates and

revisions to all policies.

• Building and managing a pipeline of business for accurate forecasting purposes, collaborating

with management to maintain current business and generate additional sales for Columbia market.

• Secured current clients and negotiated contracts with new clients as well as oversaw bidding

process for government contracts.

PricewaterhouseCoopers, Columbia, SC June 2007-April 2008

Human Resources Representative

Managed 150+ associates for medical billing division of PWC.

• Recruit, interview, retain, coach and develop contract, contract to hire and direct hire candidates.

• Negotiate salary and benefits for prospective employees. Conduct offers of employment and manage

reviews, policies and procedures, resolve work related issues, employee counseling and termination when

appropriate.

• Coordinated benefits for employees, including: medical/dental, 401(k) plan, and life insurance

• Responsible for all HR functions including but not limited to administering background and credit check

screenings, manage unemployment claims and processed weekly payroll.

• Managed layoffs and terminations, and ensured legal compliance, mitigated risk/employee

liability and maintained morale.

• Conduct orientation and on-boarding of all new employees, including new hire paperwork.

TRUE Group/Siemens, Blythewood, SC January 2005-June 2007

Human Resources Generalist

Provided Onsite Management of 300+ contract associates and was later contracted by Siemens as a HR

Generalist.

• Maintained time and attendance (Kronos) for payroll purposes. Effectively recruited contract as well as

highly skilled direct placement positions.

• Responsible for onboarding, screening, recruitment, employee engagement and headcount reduction

activities.

• Work with all levels of management to address operational issues and identify opportunities to improve

efficiencies.

• Conduct training as required by client and maintained all records.

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