SAP BASIS Consultant

Ahmed Shariff

# ** ****** *****

*th Main Kausar Nagar, RT Nagar Post,

Bangalore 560032

Karnataka, India

Email: ********@*******.***

Mobile #: 974-***-****

Objective

To get a Career that satisfies my requirements and

contributes to the positive growth of the Organization and

mine as well.

Computer Skills

Languages

C and C++, Fortran Programming.

Software

Operating Systems: Windows 2000, XP, Vista, Windows

7, Windows 2008 R2, Windows 8 Professional

MS Office Suite

Computer Hardware and Networking.

SAP Technical Consultants.

Education

1991 SSLC, Indian High School

Result: Passed with first Class S.S.L.C

Percentage of Marks obtained: 66.16

1993 II PUC(Science Branch), S Nijalingappa College

Bangalore

Percentage of Marks obtained in II PUC: 67.33% First

Class.

1998 BE in Electronics and Communication, BMS college of

Engineering

University: Bangalore University.

Reg No: 93 BD002

Result: Second Class

1998 Honors Diploma in Network centered Computing, NIIT

Semester 1:

Computer Concepts, LAN Windows NT, Networking

Essentials, Ms office, Quality Management

Internet, Multimedia.

Semester 2:

Unix Programming, C++ Programming, Software

Engineering, SEI CMM & ISO Concepts.

Client Server: Application Development and Object

Oriented Programming Using Sybase SQL Server

DB Library and C++ Project (Video Library Automation)

Oct Dell specified Technical support, NEXT

2001 Batch: Dell 12a-2

Place: Bangalore5

Dec MNA (Master in Network Administration), Jetking

2010

2011 MCITP (Microsoft Certified IT Professional.IIHT

Completed MCITP (Microsoft Certified IT Professional)

Course, Windows 2008 Server R2 from IIHT Bangalore

2013 Dell Certified Resolution expert training at Dell

Trained on Dell Hardware and software, tools for consumer

Products

2013 Undergoing SAP Technical consultant. Training at

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Enterprise Logic India PVT LTD.

Experience

April Electronics Service Responsible, Saudi Oger Ltd.

1999 to Medina, Saudi Arabia.

May Operation and Maintenance of Electronics systems.

2001

i) Fire Alarm Systems DEF model.

ii) TVRS Control Room( Euro Star Receivers, Amplifiers,

Sony Television,

Dish Antenna Systems, Modulators.

iii) Sony Television and VCRS.

iv) Sharp VCRs, Sony VCRs, Philips Television, Projector

Systems.

v) Phonic Break Glass Systems Technical Alarms Systems.

vi) Amano Time Recording System.

vii) Implementing ISO quality Management systems as per

ISO requirements.(BVQI).

24 sep Technical Support Specialist, Dell International

2001 to Services

07june Troubleshooting Hardware and software problems in Dell

2003 Inspiron and Latitude

Range Laptop Systems through EMAIL for Dell American

Customers.

Achievement Award: Achieved Highest FTR(First time

Resolution) Award for Laptops(Inspiron and Lattitude)

July Sales and Service Associate, AVN Computers

2003 to Troubleshooting Hardware and software problems for

Januar home computer users

y 2009

March Executive, 24/7 Customer PVT Ltd.

2009 to Job involves remotely troubleshooting software problems

April via email, and chat for Networking site PLAXO

2010

May 3 Remote Support Specialist (SSR1)Unisys Global

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2010 to Services.

July Proficient in BETA and Thomson one software

2012 applications for Banking and Brokerage domains.

Proficient in using incident management software like

BMC ITSM REMEDY, SERVICE CENTER AND other

remote controlling tools like Bomgar and Logmein.

Troubleshooting Hardware, Software, VPN, Operating

system issues, Windows 7.Windows 2003 Server,Windows

2008 Server, VM ware software.

Proficient in using IBM Lotus notes Software.

)Nov Resolution Expert, Dell International Services

2012 to Resolving Customers Hardware, Software, Operating

Aug system issues with Dell Computers, Laptops, Desktops,

2013 All in ones.

Personal Information

Name: Ahmed Shariff

sex: Male.

Place of Birth: Sathgatta, Tumkur District.

Martial Status : Married

Religion: Islam.

Father's Name: Fazlullah Shariff

Mother's Name: Amira Banu

Nationality: Indian.

Passport #: F5248967

UID (Aadhaar No). : 632*-****-****

State: Karnataka.

City: Bangalore.

Languages Known: Urdu, Kannada, English, Hindi and Arabic

Hobbies: Reading Technical Books, Computer Programming, Reading

Engineering Journals

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Ahmed Shariff

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