Quality Assurance Manager

Markeith L. Porter

**** ********* ****** *: 619-***-****

Spring Valley, CA 91977 ***********@***.*** C: 619-***-****

SUMMARY: Extensive military experience involving leadership, maintenance management, equipment

maintenance, equipment operation, systems testing, curriculum development and training.

EXPERTISE: Project Management Systems Administration Training

Supervision Database Administration Troubleshooting

Personnel Development Team Building Electrical Safety

Coaching Planning Quality Assurance

Resource Management Budgeting Technical Writing

OBJECTIVE: To obtain a job Middle Management or above

EXPERIENCE: U. S. Navy, Chief Fire Controlman / Electronics Technician,

12/2009 to Present BAESYSTEMS Ship Superintendent

Technical skills: ability to understand contracts, business law and Federal Acquisition

o

Regulations (FAR);

o Financial skills: knowledge of cost accounting principles and to produce financial

analysis models using various software program suck Deltek and Costpoint.

o Leadership: Manages multimillion dollar production and manufacturing projects from

start to finish using Earned Value Management System principles.

• • Oversees the execution and completion of manufacturing/ and repair solutions

projects in the production arena.

• Manages resources assigned to projects supporting company-client relationship,

ensuring customer satisfaction.

• Provides budget analysis, labor planning, and coordination of activities between client

and company personnel.

• Monitors project completion from initiation through delivery to meet revenue and cost

projections.

• Oversees performance of the installation and client acceptance of capitalized

equipment, enterprise software systems, or system integration projects or engagements.

• Utilizes both management and technical skills.

• Serves as mediator to internal issues and conflicting priorities for members of cross-

functional teams focused on the delivery of new or existing products to clients

12/2006 to 12/2009 Site Manager Pinkerton Government Services

• Wrote Post Orders for security stations for various positions which included proposals for work

acceptance to capture new business.

• Manage a team of 39 Security Officers to successful acceptance of two renewals of contract.

• Experience preparing solicitation documents (RFQ, RFP), equipment specifications and contracts

08/84 to 2006 Systems Test Officer and Maintenance and Course Manager

• As a Senior Enlisted staff members Personally developed scenarios using various training

experience and recent configuration and operation experience for the following systems:

Modeling and Simulation, Battle Force Team Trainer (BFTT); Tactical Data Information Link

generation systems supporting LOS Link 11(A) /16(J), Link 16, Global Command and Control

System-Maritime (GCCS-M); Tactical Voice/Data Communications.

• Coordinated all preventive and corrective maintenance, systems integration and testing for

shipboard and aviation electronics weapons and support systems to include C4I computer

systems.

• Excellent team manager, lead the cross functional team in several troubleshooting efforts.

• Led six different courses to a 97% graduation rate, while dealing with several distracting issues

obtained a Master Training designation while instructing at Fleet Training Center San Diego

which qualified me to teach any subject using Task Base and Performance Base Instructing

techniques.

• Managed the recruitment, development and training of recruitment staff

• Lead a medical staff that consisted 3 Doctors 2 operating rooms, dental facility and a pharmacy

and received the Black H for maintain the highest medical standards.

• Acted as Database Coordinator for Federal Volunteer Income Tax Program.. Created over 10,000

tax returns saving government personnel over 5 Million dollars in Tax Preparation fees.

• Managed company network, provided troubleshooting for customers, and ensured

efficiency of company-wide computer operations. Novelist experience in systems programming,

analysis, and data administration services. Communicated with clients to ensure end-user

information discrepancies resolved.

• Created Tables for Structured Query Language SQL relational database. Conducted queries both

simple and complex. Deleted tables. Create privileges and revoke privileges. Performed database

security support requirements and performed database monitoring and tuning along with system

backups.

• Manages 52 technicians in the preventive and corrective maintenance of six electronic weapons

systems.

• Technical liaison between training executives and training personnel, coordinating course

convening’s, instructor training and equipment maintenance. Implements organizational policy

effectively and efficiently

• Acted as Configuration Program Manager for several platforms in which I coordinated all

software and hardware Configuration for several weapons and computer support systems

installation.

• Performed all aspect of Quality Assurance to include electronic measurement using various

measuring devices. Performed various pressure test, leak test, dynamic test, static test, and

hydrostatic test.

• Performed all aspect of the supply chain to include requisition, procurement, part receipt

processing, shipping and tech editing. Performed all aspect if the integrated logistics processes to

include inventory auditing and surveying of all parts and HAZMAT. Processed 1149 shipping

receipt and 1250s. Worked with numerous supply databases and perform fault analysis on various

computer network systems. Worked with Vendors to insure part delivery for scheduled deadlines.

Processed part using bar code readers and label and marked inventory. Experience preparing

solicitation documents (RFQ, RFP), equipment specifications and contracts.

• Managed the handling and transportation of the finished product from the time it leaves the

production line until it reaches the customer's location. Shipped, packaged, order picked, all

domestic and international documentation and transportation forms. Supervised the timely

communication with production and transportation companies to ensure all orders arrive at the

customer's location without any trouble and on time.

• Developed and implemented process improvements in all of the internal areas of logistics.

Managed the department budget, making capital purchases, while hiring, training and

disciplining employees.

Writes budget proposals, periodic reports, performance evaluation, and award recommendations.

• Awarded a Navy Commendation Medal for strong leadership and management abilities.

EDUCATION:

Associate of Science in Electronics New York Regents- Albany New York

Bachelor of Science in Information Technology University of Phoenix- San Diego, California

Master’s in Business Administration University of Phoenix- San Diego, California

Doctor of Business Administration Candidate Walden University Minneapolis. Minnesota

COMPUTER SKILLS:

PC, Word, Outlook, Power Point, Access, SQL, Oracle, Excel, C++, Visual Basic, Microsoft Project, Internet Savvy,

Software Engineering and the ability to use Enterprise Resource Programs such as SAP,

QUALIFICATIONS:

Department of Labor Journeymen Electronics Mechanic, Quality Assurance Inspector, Technical Training Instructor,

Master Training Specialist, Total Quality Management. Lean Six Sigma

CLEARANCE:

Secret

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