Sales Customer Service

Darcy Maniglia

*************@***.*** Cell: 516-***-****

Professional Summary

Highly motivated and responsible sales professional with outstanding customer service and sales

experience. Performance driven and results oriented individual who has experience in the

beauty, fitness and pet industry.

Areas of Expertise

Strong presentation skills Goal oriented

Excellent communication skills Cold calling

Self-motivated Strong lead development

Customer service Exceptional negotiating tactics

Le Salon, Le Shoppe Boutique – Present Salon Coordinator/Sales Consultant

High end hair salon stylist and colorist - New business development through networking,

promoting in store and community events. Consulting and establishing client relationships and

follow-up maintenance appointments with program establishment for individual life style and

hair care needs.

Retail Sales Specialist - responsible for establishing clientele for accessory line of handbags,

small leather goods and jewelry. Store Merchandising. Met and exceeded sales goals.

Elias Ceramics 2007-Present Sales Representative

Business to Business sales representative for ceramic pet accessories and fine giftware company.

Opened territory in Manhattan and Long Island. Sold a line of pet products which -included dog

and cat bowls, plates, food and treat canisters to retail stores. Merchandised and serviced

accounts. Demonstrated outside sales ability by building New York territory.

AG2 Sales 2008 Pet Rep Specialist

Pet sales representative for high end lines of pet products. Opened new accounts and serviced

existing accounts on Long Island. Lines included Simply Fido, Loopies, Five Star Pet, Room

Candy and Up Country

New York Sports Clubs 05/2008 -10 /2011 Sales/ Membership Consultant

Built strong network of contacts consistently through prospecting, cold calling and repeat

business.

Consistently hit and exceeded sales goals.

Identified prospective customers using lead generating methods.

Greeted and assisted guests with extensive knowledge of club services and policies.

Ability to tour potential customers, recognizing needs and overcame objections with accuracy

resulting in strong closing ability.

Participated in various incentive programs designed to support achievement of production goals.

Increased member retention process actively and successfully by identifying goals and ensuring

they reach them through additional services and program recommendations.

Acted as Manager on Duty when required.

Coiffure DK 03/2003 – 02/2007 Assistant Store Manager

Manhasset, New York

Beauty Advisor and Make-Up Artist for private parties and events.

Demonstrated use and care of cosmetics and skincare lines.

Recommended and selected appropriate products and colors based on client’s life style and look.

Sold special occasion packages. Merchandised and participated in the buying process.

Assisted in the hiring process and trained staff.

Maintained records related to sales and customer book of business.

As key holder opened and closed store.

Lonny’s 04/2000 – 09/2003 Boutique Store Manager

Roslyn, New York

Demonstrated sales leadership with the ability to hire and train staff.

Managed, motivated and scheduled team of sales professionals.

Prepared daily sales reports and deposits.

Merchandised and participated in the buying process.

Worked directly with clients to achieve their wardrobe and fashion needs to create a strong client

list.

Achieved high customer satisfaction in dressing and styling clients.

Created repeat business by developing long-term relationships with regular customers.

Designed and dressed window seasonally.

Paul Anthony Aesthetics 1998 – 04/2000 Hair Colorist

Manhasset, New York

Specialized in hair coloring in a high end hair and beauty salon.

Sold hair care products and educated clients on proper usage.

Aided in training assistants.

Education

Fashion Institute of Technology – 2 Year Study

Wilfred School of Beauty – Licensed Cosmetologist

Current: Enrolled in the Penn Foster holistic certificate nutrition program for animal care.

Additional Achievements: Established fundraising events for charities and community

events

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