Customer Service Sales

Name: Agustin Juarez Martinez, Male

DOB: August *8, 1971, Age: 41 years, 7 years married and 1 daughter

-Address: 325 E Kino N. San Nicolas CP 6458 º N. L.

-TEL: 811-***-****

-EMAIL: *********@*******.***

-Desired Salary: Open

Education

-Professional: Control and Computer Engineering

-Institution FIMEUANL University of Nuevo León

-Average: 8.5-Graduation Date: January 1994

-Professional: Philosophy and Literature (English Language)

-Institution: UANL University of Nuevo León

-Average: 8.7-Graduation Date: January 1994

Work experience

January 2013 - Present

Helps Family finances SA de CV Sofom ENR

Purchasing, supply chain and implementation of franchise CREDIAYUDA

Salary $ 15,000

Avacom SA DE CV in December 2012 - January 2013

Position: Accounts Receivable and Purchase Order Management

Function: Support Sales Force and National Collections Salary $ 10,000 no PL

Collections, Sales Manager and client

-Company: TELEPERFORMANCE

-Since: Supervisor Billingual Customer service ATT Uverse USA

-Salary Received: $ 9,500 + 2,500 Pesos Monthly Bonus

-Function: SALES, SERVICE, BILLING AND RECOVERY

CUSTOMER PORTFOLIO-Location: Monterey with PL

-Start Date: February 2011-Completion Date: December 2012

-Company: GAMA MATERIALS

-Position: SALES MANAGER

-Received Salary: $ 10,000 + 5,000 Pesos Monthly Bonus

-Function: Process operations, billing, collections, customer service

Forecast and sales force training Location: San Nicolas, without PL

-Start Date: December 2010 to January 2011, closing branches

-Company: Axtel

-Position: SME SALES AND SERVICE COLLECTION

-Salary Received: $ 8500 + Monthly Bono 2500 Pesos

-Function: Marketing / Sales / Service / Accounts Receivable, market penetration

-Start Date: January 2007: December 2010 area closes, change to Guadalajara

-Company: GENERAL ELECTRIC GE MONEY BANK

-Position: SERVICE AND SALES SUPERVISOR GE MONEY

-Received Salary: $ 10,500 Pesos Monthly bonus +3000

-Function: Desktop Control, Sales and Customer Service

National and International Credit collection

-Start Date: January 2004-Completion Date: December 2007

Closing Operations in USA by GE MONEY cause post war D Storm

-Company: AVANTEL

-Position: SALES SUPERVISOR SMEs

-Salary Received: $ 9,500 Monthly pesos + 5000 sales bonus

-Function: DE15 PEOPLE ADMINISTRATION SUBORDINATE

IN SALES AND COLLECTION SERVICE IN TELECOMMUNICATIONS

-Start Date: May 1996 to November, 2004 close of business

Other knowledge

-Area of specialization: International Trade 7 years

-Knowledge Area: Customer Service 13 years

-Area of specialization: Administrative Support 7 years

-Courses:

PURCHASING / SUPPLY CHAIN

HUMAN RESOURCE MANAGEMENT

SUPPORT SALES FORCE

PRODUCT TRAINING AND MARKET PENETRATION

BASIC ACCOUNTING ADMIN EXCELL PAQ, SAP, OFFICE

SAP SIEBEL TELECOMMUNICATION NETWORKS

BILLING, CREDIT AND COLLECTIONS

CONCILIATIONS BANK CONTROL BOARD, TELEMARKETING

PACKAGES: AdminPAQ, SAP BILLING SYSTEMS,

SAP WINDOWS, ETC EXCELL, VISA AVAILABILITY AND PASSPORT

TRAVELING AVAILABLE -Language: English, 85%

Skill: Management, Supervisor / Purchasing / Sales, Service / Collections and

Billing

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