Physician Assistant Project Manager

Mimi Hughes

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**** ** *** *** ******** ***** 510-***-**** ****.*.******@*****.***

Target

Any medical position utilizing all my skills

Qualifications

Accomplished Physician Assistant with 19 years experience. Is constantly improving through training and

higher education to contribute to the organizational goals. I am open to any position that will contribute to your organization. Skilled in personnel

management and training in multiple medical specialties and practices; thus able to apply these skills to fit

your organization's needs in multiple disciplinary perspectives.

Areas of Expertise

Operations Management Project Management Facility Management Policy/Procedure Development

Geriatrics Neonatal Research Basic Start-up Operations Team Facilitation Training/Development

Client Relations Customer Service

Key Accomplishments

Managed areas of communication, troubleshooting, overseeing daily operations, training,

documentation, and personnel.

First physician assistant in area recognized with hospital privileges under a board of internal

medicine.

Played key role in creating, evaluating, and managing a geriatric clinic. Developed and implemented

quality standards for patient care services.

Saved a geriatric clinic from dissolution through strategic planning and campaigning.

Career Synopsis

Providence Health & Services - Oregon Region 10/2009-9/2013

PA Family Practice, Cannon Beach

PA Internal Medicine, Portland

Have used multiple types of electronic medical records for charting including Epic, Centricity, Logician

and Portal.

Saw newborns to geriatrics type patients. Performed newborn physicals, well child checks to teens,

adults and medicare annual wellness visits. Saw primary care issues as well as walk-ins. Assisted multiple

physicians to maintain their desktops which included answering emails, telephone calls, evaluating

lab/imaging results and relaying this to the patients; as well handling paperwork from nursing homes,

assisted living facilities, and specialists. Have experience in new home medical model.

Kaiser Permanente 8/2007-10/2009

Health Plan Quality, Northern California Regional Offices

Group Leader for Peer Review/DMHC Surveys and Medi-Cal.

Instrumental in convincing the state of California to become the first PA Certified Site Reviewer.

Provides leadership and expert consultation on the design, development, and implementation of

programs related to the DMHC, Peer Review and Medi-Cal.

Leads a senior quality analyst focused on the delivery of the DMHC product within the area of Peer

Review.

Serves as the content expert of DMHC and Medical areas, and provides technical assistance and

advice.

Develops standards, procedures, and policies related to Peer Review, Monitoring and Auditing, and

oversees that these policies are maintained according to the acceptable level of quality from clients.

Ensures that reports and information disseminated from the Peer Review and Medi-Cal are accurate,

timely and consistent, and that they satisfy the clients' needs

Provides high quality and cost effective project management, management consulting, and analytic

support services or technical expertise. Has sole responsibility for large complex analytical projects.

Leads, makes significant contributions, and/or provides technical leadership to high visibility projects

to identify and resolve issues of strategic importance to the organization.

Interfaces regularly with senior management to produce timely and valuable results.

Sets the strategic direction of projects. Determines goals and priorities with management team

sponsors. Establishes team membership and negotiates time commitments and resources.

Develops proposals for clients outlining proposed project structure, approach and work plan.

Provides staff leadership to project teams, as well as manages work as a consultant to the facilities

when needed.

Designs research plans for data gathering and analysis; participates significantly in interpreting

analysis and developing action plans accordingly.

Produces or oversees development of written materials for senior executives and other key clients.

Plans and facilitates meetings. Makes formal presentations to various senior level audiences.

Assists, as needed, in planning and coordinating with other ongoing teams and projects to maximize

effectiveness.

Participates in the development and management of the department, including coaching, recruiting,

conducting performance reviews for a senior quality analyst, and other departmental activities

Kaiser Permanente

Implementation Lead/PM3 for KPHC Revenue Capture 10/2004-8/2007

Provided high quality and cost effective project management, analytic support services and technical

expertise.

Managed a team committed to achieving specified goals of a highly visible, complex and multi-faceted

project.

Provided leadership to multi-disciplinary teams, as well as manages work of outside consultant.

Motivated team members and facilitated implementation and team meetings.

Acted as liaison, problem solver, and facilitator.

Accountable for the development of project documentation for senior executives and other key clients.

Facilitated sharing of project outcomes and best practices.

Made formal presentations to various senior level audiences.

Assessed project impact on workforce through planning and scheduling.

Established effective professional business relationships with all levels of management.

Kaiser Permanente

Physician Assistant/Continuing Care Administrator/Project Manager 6/1996-10/2004

Provided continuity of care, utilized management, transferred coordination, discharge planning, and

obtained all approvals as needed for outside services.

Managed and monitored the quality of care and performed current and retrospect reviews in the quality

assurance department.

Served as a provider and played a key role creating, planning, organizing and managing a geriatric/long-

term care clinic.

Referred patients for homecare, rehabilitation, long-term care, behavioral health, and geriatric clinic

services.

Managed cost-effective analysis and researched for effectiveness of care.

Served as liaison with outside agencies, physicians, and providers.

Researched trends and advancements in various fields of care.

Studied and educated others on regulations, healthcare benefits, policies, and procedures.

Served as patient advocate in community skilled nursing units.

Represented an organization in community outreach programs regarding smoking cessation and

geriatric issues.

Family Practice and Geriatrics, Dr. Stephen Pentschev 1995-2000

Physician Assistant/Site Administrator

Provided patient care and custodial nursing rounds in a rural clinic.

Served as the sole service provider.

Obtained hospital privileges at Exeter Memorial Hospital.

Produced top number of patients seen, increasing overall revenue.

Pixley Medical Group 1994-1995

Physician Assistant/Site Administrator

Marketed and developed a new clinic.

Developed policies and procedures.

Handled coding and compliance issues.

Served as sole provider in addition to site administration.

Provided follow-up and emergency care to patients at nearby hospitals.

Career Synopsis (Continued)

Al Mafraq Hospital in Abu Dhabi, United Arab Emirates 1988-1990

Assistant Physician

Treated infants in neonatal intensive care unit.

Performed special duties such as newborn physicals, medication administration, trained and educated

medical staff, and implemented modern procedures.

Coordinated in-services for physicians and nurses.

Assisted in research and presentation of two studies, including one published in the Neonate.

Served as liaison to U.S. regarding hospital administration procedures.

U.A.E.’s first physician assistant.

Additional Experience as Physician Assistant

Kern Medical Center 1994

Physician Assistant

Examined, diagnosed, and treated patients in fast-track and main emergency rooms.

Directed two supporting nurses.

Received a special honor and a presentation for providing efficient, high-quality healthcare.

Dr. R. Hagan 1993-1994

Assisted in family/internal medicine, pediatrics, obstetrics/gynecology, orthopedics and minor trauma.

Bakersfield Medical Center 1991-1993

Supported urgent care, internal medicine, dermatology and gynecology.

Helped organize a program for geriatric patients.

Assisted in minor surgical procedures.

Directed gynecological clinic on weekends.

Stood in for Internist during emergency room leave and vacations.

Supervised annual flu clinics.

Sierra Medical Group 1990-1991

Treated patients in areas of family medicine, pediatrics, gynecology, obstetrics, and urgent care.

Henry Mayo Clinic 1990-1991

Saw patients in urgent care setting, part-time position.

Hawthorne Community Medical Group 1987-1988

Aided in family and internal medicine, pediatrics, obstetrics/gynecology, orthopedics, and minor trauma.

Supervised an evening clinic autonomously.

Education/Affiliations

Education:

Took & passed controlled substances class in Feb 09 through CAPA

DHCS Certified Site Reviewer for Medi-Cal

Project Management classes through Kaiser Permanente

Project Management classes in Health Care Certification, Colorado State University

M.S./M.H.A. in Healthcare Administration (with honors), Capella University 9/2003

B.S. in Clinical Health, California State University (Dominguez Hills) 6/1987

A.S. in Respiratory Therapy, Mount San Antonio College 6/1972

National Board Certification Physician Assistant, Primary Care and Surgery, 2000

University of Southern California 10/1985

Affliations: California Academy of Physician Assistants, member

Past Affiliations:

National Association of Neonatal Nurses, member

American Academy of Medical Administrators

American Academy of Physician Assistants, member

California Academy of Physician Assistants, member

American Heart Association, CPR Instructor

Kern Tumor Board Association

Kern County Thoracic Society

American Cancer Society

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