Quality Assurance Manager
Resume:
Michael G. Jones
Asheboro, NC 27203
********@*****.**.***
Summary
Extensive manufacturing operations and quality management experience with
major OEM manufacturers with proven planning, organizing, and leadership
abilities with a strong foundation in implementing Lean-manufacturing
principles and Quality Management systems.
Professional Experience
CPP Global
Asheboro, NC
May 2011 to October 2013: Manager, Quality Assurance and ISO 9001
Management Representative
Senior management Staff position with responsibility of managing a staff of
14 QA associates; maintaining ISO 9001:2008 registration; implementing
continuous improvement initiatives and driving Lean concepts throughout the
organization.
FHS, Inc.
Pinehurst, NC
December 2007 to May 2011: Technical Sales
Provided custom material handling solutions for a wide variety in
industries throughout North Carolina.
Olympic-PS&W (formerly Tinsley Group-PS&W)
Siler City, NC
March 2001 to March 2007: Manager, Quality Assurance/ISO 9000 Management
Representative.
Senior Management Staff level position responsible for the creation,
implementation and maintenance of the ISO 9001: 2000 registered Quality
Management System. Served as the primary customer liaison for non-
commercial issues. Effectively implemented shop floor controls throughout
manufacturing operations. Project managed the design, purchase,
installation and implementation of a $1.6M one-piece flow line for a major
fabricated product. Managed a Seven Steps to Weld Excellence initiative,
including the development of an internal CWI, Welder qualification,
training and AWS certification.
Minster Machine
Minster, OH
January 2000 to February 2001: Process Improvement Manager - Machining.
Developed procedures and methods to create in-house certification of the
CNC machining centers throughout the facility.
CompAir LeROI
Sidney, OH
October 1997 to September 2000: Manager, Quality Assurance/ISO 9001
Management Representative. Senior Management Staff position responsible
for ISO and ASME code certification maintenance. Supervised and coached
direct reports. Aggressively instituted major waste reduction
initiatives as the leader of three focused quality improvement teams.
Led several process improvement initiatives utilizing Kaizen and 5S
concepts.
Sequel Corporation
Willow Springs, MO
November 1996 to October 1997: Performed comprehensive quality system
evaluations for
client companies.
Wis-Con Total Power Corporation
Dyer, TN
June 1995 to November 1996: Director, Quality Assurance/ISO 9001
Management Representative. Senior Management Staff position responsible
for coordinating strategic quality objectives, such as advanced quality
planning, ISO implementation and system audits, waste reduction, budgeting,
team based cross-functional process improvement, and capital
implementation. Facilitated classes in Quality Education as the internal
training resource.
August 1994 to June 1995: Manager, Quality Assurance, responsible for all
aspects of the
function including Supplier Quality, Quality Engineering, Receiving
Inspection, Gauge
Calibration, and Manufacturing Support with a staff of four management
and seventeen hourly
employees.
Navistar International Transportation Corporation Engine Division (formerly
International Harvester)
Melrose Park, IL
January 1991 to August 1994: Manufacturing Quality Assurance Manager, Next
Generation Diesel Program, Crankshaft and Camshaft Business Team.
Responsible for leading two process and machine tool qualification teams
through design, build, acceptance, installation, in-house qualification and
production approval stages of new, fully automated state-of-the-art
crankshaft and camshaft processes representing a total capital investment
of $30M. Conducted FMEAs for all equipment in the processes. Also
responsible for selection and procurement of $1.2M of inspection, measuring
and test equipment.
August 1984 to January 1991: Manufacturing Quality Engineer, Crankshafts
and
Camshafts. Responsible for supplier development, quality engineering and
manufacturing improvement as it related to crankshafts and camshafts.
Supervised and coached hourly inspection staff.
November 1977 to August 1984: Production Supervisor, Crankshaft Machining.
Responsible for scheduling, directing, and coaching 25 hourly UAW
represented associates.
August 1973 to November 1977: UAW represented machinist.
Education
Quality Improvement Process Improvement College, Philip Crosby Associates
(2/96).
Total Quality Management Certificate, DePaul University, Chicago, IL
(6/94).
Professional Accomplishments
ASQC Certified Quality Engineer
ASQC Certified Quality Auditor
Senior Member of ASQ
Senior Member of SME
Certified Quality Education System Instructor
Related Training
Kaizen seminar (11/97).
Quality College (5 day course, Philip Crosby College, 2/96).
Quality Education System Instructor Training (5 day course, Philip Crosby
Quality College, 2/96).
Quality for Work Groups Instructor Training (3 day course, Philip Crosby
Quality College, 2/96).
ISO 9000 Documentation Seminar (10/93).
Statistical Process Control II (8 week ASQ sponsored course, DuPage
Community College, 3/92).
FMEA Workshop (2/91).
Ford's 8D Team Oriented Problem Solving Seminar (1/90).
Geometric Dimensioning and Tolerancing (4 week course, 5/89).
Dr. Edwards Deming Seminar (10/88).
Taguchi Methods (full semester course, DuPage Community College (1/88).
Design of Experiments (full semester course, Triton College, Fall 88).
Team Building Workshop (10/85).
Statistical Process Control (5 day seminar sponsored by Ford Motor Co.
8/84).
Extensive PC hardware and software skills, including proficiency in the use
of Microsoft Office Professional applications.
References
Furnished upon request.
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