Customer Service Manager

Michael Hughes

*** ***** ******* **.

Dahlonega,Ga. 30533

Phone#706-***-****

Email:*************@**********.***

**** ***** ******** ******* ****** High School

**-****/******* ********** ** Driver Services Examiner1

Issuing of drivers license,making sure customers have all documents

required to complete transaction,giving driving test and any other

customer service duties required.

06-2000/08/2006 Holiday Inn Express General Manager/Night

Auditor

Make sure all transactions match-up with computer totals. Make sure

housekeeping room list is made out for them to start cleaning rooms.

Responsible for handling all guest complaints,checking guest in and

out of hotel. Ordering all supplies in hotel.

02-2000/06-2000 J&J Foods Head Stock Clerk

Make sure all shelves are keeped stocked and displays are keeped

maintained. Ordered merchandise for all the grocery section of the

store.

08-1999/02-2000 Food Zone Co-Manager

Opening & closing of store doing deposits,making sure all stock is

put up in a timely fashion. Also responsible for handling all

customer complaints and employee complaints. Assisting customers.

06/1994-06/1999 A&P Asst. Manager

Closing of the store,doing the nightly deposits,ordering grocery

section of the store. Stocking the shelves and handling customer

complaints,assisting customers.

03/1994-06/1994 Ingles Food Market/ Stock Clerk

Stocking shelves,ordering my section of the store.

08/1993-03/1994 A&P Clerk In Charge of Night Stockers

Stocking shelves ordering the grocery section of the store.

04-1993/08-1993 Gibson s Asst, Manager

Ordering stock, putting up stock & helping customers.

08/1997-04/1993 Big Star/A &P Stock Clerk/Asst. Manager

Ordering stock,stocking shelves,building displays,opening & closing

of the store. Doing nightly deposits helping customers

08/1984-08/1987 Big G Supervisor

Opening & closing of store making sure all stock is put up in a

timely fashion in my area,handle customer complaints,customer

service

05/1984-08/1984 K-Mart Shipping & receiving Clerk

Unloading trucks,checking in of incoming merchandise.

10/1979-05/1984 Gibson s/Big G Shipping &Receiving/ Truck

Driver/Sales Clerk

Checking in of incoming merchandise.delivering merchandise

between stores and assisting customers.

References:

Roberta Sims 706-***-**** 30yrs

Danny Owen 706-***-**** 18 yrs

Randy Weatherby 706-***-**** 10yrs

Salary Neg.

25+yrs customer service experience

15+ yrs management experience

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