Customer Service Control

Resume For Joseph P Coughlin

Name: Joseph P Coughlin

Address: *** ****** ** ****** ** 02148

Tel # 781-***-****

Education: Somerville H.S. Graduated in 1982

Bay State School Of Appliance: Graduated in 1986

Peterson School Of Engineering: Graduated in 1987

Employment: A-Z Appliance From 1991 to 2003.

Duties included but not limited to, excellent customer service, as I

take great pride in people to people relationships. Traveling to

customers’ homes to diagnose the problem, explaining to the customers

what exactly is the problem, and what needs to be done to fix it. The

reason for leaving was the company was closing.

Employment: Maytag From 2003 to 2008

Duties included but not limited to, placing part orders, traveling to

customers’ homes, meeting with the customers finding out the problem,

and resolving it. The reason for leaving the company was bought out by

Whirlpool.

Employment: Boston Appliance From 2008 to 2011

Duties included but not limited to, setting up shop, picking up parts

needed for repair and service customers appliances. Reason for leaving

not enough work.

Employment: LAR Appliance From 2011 to Present

Duties included but not limited to, going to the office, getting my

calls for the day, going to customers’ homes to meet with them and

diagnose and repair the problem. Reason for wanting to leave is I have

a need to better myself,grow and advance, with the company. I take

much pride in my work and what I can offer, and would love to work for

a company that has the same values, respect in our customers, and in

each other, and quality work that shows.

Employment: Home Depot From 1995 to the Present

Duties include but not limited to Plumbing, Electrical,and appliances,

greeting customers, listening to their concerns, needs, answer any

questions that they may have, and make their experience as smooth as

possible.

Employment: UPS Logan From 2010 to Present Safety Supervisor

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