Sales Customer Service
Resume:
Christopher Hinds
Bonaire, Georgia 31005
Phone: 478-***-****
Cell: 478-***-****
E-Mail: *****************@*******.***
Professional Summary
managed,owned and operated with 5 years in retail sales and management. Passionate leader who develops highly motivated teams through mentoring and superior communication. Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Enthusiastic self-starter with excellent customer service skills. Seeking shift or store management position in any retail store. manager passionate about sales and merchandising. Eager to join a dynamic team that rewards initiative and high quality service. Experienced.manager professional with strong leadership and relationship-building skills.
Skills
Exceptional customer service
Cash register operations
Opening and closing procedures
Inventory management
Shipment processing
Adapt to diverse groups
Able to persuade others effectively
Excellent people skills
Problem-solving skills
Social perceptiveness
Sales training
Expert in planning,and details
Upselling
Bookkeeping
Budget development
Customer relations
Cash flow analysis
CMS-1500 billing forms
Team building
Work History
November 2012 to Current
American Gallery Furniture Warner Robins, GA
manager,operater
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Greeted customers and ascertained customers' needs.
Maintained records related to sales.
Prepared sales slips and sales contracts.
Maintained records related to sales.
Prepared sales slips and sales contracts.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new sales associates.
March 2010 to September 2012
Mattress Masters Warner Robins, GA
owner,operater
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Maintained records related to sales.
Prepared sales slips and sales contracts.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new sales associates.
Education
enrolling in online classes at Georgia Military College next month for business science,
GED
Accomplishments
SalesIncreased sales by79% over a two year period.
ReportingDocumented and resolved complaints which led to customer appreciation, and return busines.
Business DevelopmentInitiated in better displaying .close customer relationships which resulted in large revenue growth.
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