Customer Service Representative

Chanda Mishra

** ************** ***** **,******,Calgary,Alberta, ph-403-***-****, 403-

***-****

Email- ****************@*****.***

OBJECTIVE To get fulltime job in customer service

I have an excellent and exceptional managing and customer service Canadian

experience. I understand the unique characteristics of each people. I am a

good team player and highly energetic. I can work effectively with the

people of diverse origin and field.

Work Experience

Presently working as an Assistant Beautician- Part Time (Geeta Nails & spa,

160 Martindalevalley NE)

. clean, shape and polis the fingernails and toenails.

. perform relaxation massages (for example, hot stone massages

. remove body and facial hair by applying wax

. tint eyelashes and eyebrows

. clean face by facial and make up beautiful to the client

Worked as a Customer service Representative in (Bhat-Bhattaini Mall)

2010- 2012

. greet customers and help them to identify their needs

. demonstrate, fit or measure merchandise for customers

. answer questions regarding the store and its merchandise

. promote products such as credit card services

. answer questions regarding the store and its merchandise

. process payments (cash, cheques, direct debit and credit cards) and

provide sales receipts

. assist customers with returns and exchanges of merchandise

. wrap customer purchases or arrange for delivery

. maintain display areas

Front Desk Officer/Receptionist ( City Center)

2008-2010

. Warmly greeted people entering offices.

. answered screen and forwarded telephone calls

. took messages and provided information and accepted messenger and

couriered deliveries and scheduled appointments

. maintained a current record of staff members' whereabouts

. performed other clerical duties such as word processing, compiling and

recording data, maintaining files and inventories, operating office

equipment, sorting mail, stuffing envelopes or proofreading.

EDUCATION/TRAININGS

1986-2001 High School Diploma

2008 Summer Computer Training( Microsoft Word,

Excel, Power point, Data entry).

2001-2008 (Part time Volunteering in local

community, college, health institution)

REFERENCES Available upon request

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