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Customer Service Quality Control

Location:
Visalia, CA
Salary:
45k
Posted:
October 11, 2013

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Resume:

Filimon Zamora

A+ Certified Verification #E*EDTT*389

**** ****** ******

Orange Cove, CA 93646

559-***-****

ab94e8@r.postjobfree.com

CAREER OBJECTIVE:

Secure a professional position that will utilize my experience & computer training.

QUALIFICATIONS:

Ø Excellent communication and interpersonal skills

Ø Courteous customer service

Ø Installation of software and hardware

Ø Bilingual Spanish/English, effective translator

Ø Problem solving, research and investigative abilities

Ø Reliable, quick learner and positive approach

COMPUTER SKILLS:

Microsoft Windows 7, XP,2000,98,95,3.1 DOS

Windows NT, Server 2008, Novell 3.12 – 4.11

Desktop Publishing

Network Troubleshooting GOTOMYPC

Office 2010,2000, XP, 97 Professional Symantec Enterprise

VERITAS Backup Exec Citrix Metaframe XP

PC Anywhere 32 Bank Software ( IPS AP, Onepoint, Eastpoint,

CMS, ALOS, Metroscan )

EXPERIENCE:

PC REPAIR

PC upgrades, memory, processors, motherboards. March 2011 - Present

Virus cleaning, software installations, PC repairs.

Fresno-Madera Farm Credit

May 1996 – December 2010

Network Administrator

Supported 75 users in a LAN/WAN environment with 6 servers. Maintain servers with update as well as

client PC’s. Set up new user, inventory tracking, tape backups, purchasing equipment and several other

duties that came with the responsibility.

Microcomputer Education Center

January 1996 – September 1996

Computer Lab/Tech Internship

Sequoia Forest Industry

May 1984 – June 1995

Equipment Operator/Quality Control

Specialized Training

Microcomputer Education Center:

Microcomputer Operator Course

Certificate of Achievement

New Horizons Learning Center:

Classes in Windows XP, 95, Novice - Intermediate

Certificate of Completion



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