Project Customer Service

Janel e. NewlinE. Newlin

. CASTLE ROCK, CO *****

. 720-***-****

. ***********@**.***

STRENGTHS AND SKILLS:

. Exceptional Verbal and Written skills

. Committed to Excellence in Customer Satisfaction, internally and

externally

. Ability to thrive under pressure in a deadline driven and multi-

task environment

. Effective managerial and organizational skills, attention to

detail, and analytical skills

EDUCATION:

. Regis University (2008-2013) - BA in Organization Development

(Courses Included: Principals of Accounting I & II, Cost

Accounting, Income Taxes, Government & Not for Profit Accounting)

Regis University - (2013 to 2015 Estimated) MBA in

Organizational Leadership and Project Management

PROFESSIONAL EXPERIENCE -

KLEINFELDER - Littleton, CO

Project Controls Professional - June 2012 through Current

Prepare invoicing/billing for review by Project Managers for 180

Commercial Projects - Time and Materials, LS and EAC's.

Costing, scheduling, proposal review, pricing tool development

and review

Review backlog, work in progress reports, project set up for

Oracle, contract review, and account receivables

Train Project Managers in accordance to corporate regulations

for invoicing, write-offs, project transfers and holds.

Train/Educate Corporate of local projects/deliverables and

explain/direct biller for final invoices, project closeouts and

project transfers.

Backup Admin - answer phones and other administrative duties as

needed

CH2MHILL- Centennial, CO

Project Accountant - November 2010 to June 2012

. Provided client invoicing for 65+ Commercial Facility Projects,

revenue and budget monitoring/review, reconciliation of

accounts/budgets and project set-up utilizing Oracle Project

Accounting software

.

. Interpreted accounting data, analyzed reports and recommended

actions to be taken

. Prepared routine journal entries, maintained complex ledgers,

reconciled and analyzed specific cost or project account ledgers

MERLIN INTERNATIONAL - Centennial, CO

Project Accountant - October 2008 to November 2010

. Administrative and Project Accounting Support for Multi-Task,

Multi-Year Federal Contracts utilizing Deltek/Costpoint Accounting

Software which Included: Timekeeping details, Expense Reports,

Client Invoices, Subcontract Awards, Vendor Invoices,

reviewed/approved Costs allowable to government contracts. Main

POC for Wide Area Workflow, GSA inquiries.

. Launched new time and expense systems; complete with training of

100+ government contracted employees, coordinated with new travel

agencies, developed/implemented controls, procedures,

instructional manuals and training sessions. Primary contact for

all questions and support including the CEO

. Worked with the Legal Department for Timely Issuance of Statements

of Work, Master Subcontractor Agreements and Purchase Orders

. Developed Financial Reports, Assisted Offsite Project Managers in

Satellite office And/Or on Government Sites

. Month End Accruals - Supported Annual Audits (DCAA) - Monitored

and Researched Updated FAR Clauses - Monitored Accounts

Receivable and Followed up with Payment Inquiries

KNOWLEDGE LEARNING CORPORATION - Littleton, CO

Billing and Account Specialist - July 2007 to August 2008

. Maintained, Balanced, Received Payments, and Invoiced 2400 Active

Student Accounts

. Maintained An Additional 1200 Subsidy 3rd Party Accounts

. Month End Accruals & Bank Reconciliations - Supported Annual

Audits

. Customer Service for Internal Clients - Provided Statements,

Consulting for P&L and Monthly OPS Reports, Established and

Provided New Processes and Procedures to Help Maintain Accurate

Financial Operations

. Audited and Reconciled Accounts for Discrepancies - Reduced Aging

by 2 Million and Earned 1 Million in Credits

. Managed Small Groups for Projects; Trained and Supervised

Temporary Staff

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