A NA M ARULANDA
**** ****** ****** *****, ** 347-***-**** *****************@*****.***
Objective
To secure a position with a well-established organization that will lead to a lasting relationship in the field of my
studies.
Education
Monroe College, Bronx, NY
Associate’s Degree in Business Administration, expected Dec. 2013
Minor: Marketing
Related courses: Accounting, Business Law, Human Resource Management, Branding and Product Development,
Digital and Search Marketing
Skills & Abilities
Management
• Developed and coordinated event schedules
• Supervised a team of about 30 employees; oversaw the opening and closing of cash registers
• Coached and motivated subordinate’s to increase productivity
• Microsoft Office 2010/XP/2010/ Word, Excel, Outlook, PowerPoint, Access
Sales
• Led sales for three consecutive years; strategized various promotions to increase monthly sales goals
• Maintained steady communication with new and existing customers
Communication
• Bilingual; fluent in English and Spanish
• Strong written and oral communication skills
• Presented monthly sales goals to regional manager, buyers and account executives
• Scheduled weekly meeting with team to discuss weaknesses, strengths, objectives and ideas
Experience
2010-2012
Executive Team Leader
Emirates, Queens, NY
• Monitored individual work accomplishments and progress of the team in mastering tasks
• Made recommendations to Manager about staff performance management issues (promotions, duty
changes, peer reviews and performance appraisals)
• Coached, facilitated and solved staff problems
• Observed training needs and proposed suitable programs to Manager
2002-
Counter Manager
2008, 2010
Century 21 Dept. Store, New York, NY
• Achieved sales goals; planned and implemented weekly counter events, special events and product
launches
• Coached and motivated Beauty Advisors to maximize their potential. Educated them in product
knowledge, application and selling techniques.
Volunteer Activities
Bronx Clerks Office, Bronx, NY 2005-2006
Receptionist
Public School 33, Bronx, NY 2008
Peer Mentor
Nelson Castro Assemblyman, Bronx, NY 2009, 2010, 2011
Campaign Team Leader
Certification: NYS Department of Health and Mental Hygiene