Customer Service Manager

Nicki

Coulson

*** ******** ***

Home: 614-***-****

Columbus, Ohio 43206

**********@*******.***

CAREER SUMARY

I am offering a diverse background in career skills most recent

working at Gap Inc. Direct. I am currently seeking full time employment to

further my career.

EDUCATION/DEGREE

ComputerTraining.com Cincinnati, OH September 2007 to March 2008

Stevens-Henager - Online Campus 383 W Vine St Murray, UT 84123

Business Management and Accounting Online 1/18/2010 to 7/28/2011

PROFESSIONAL EXPERIENCE

Assist customers in setting up email and web mail clients

Provide shift coverage by handling inventory control and store

preparation

Perform manager duties as needed

Met and exceed standard workload of stocking new products on a

daily basis

Manage product ordering utilizing a wireless hand held device

Provide excellent customer service along with providing price quotes

of products

Trained new hires as needed

Maintained register, kept them operational and printed reports

Maintained high standards of excellence by providing fast, accurate

and pleasant service

Operated grill in a fast-paced cooking environment

Perform basic cleaning duties such as sweeping, washing dishes,

scrubbing and general kitchen maintenance

Prepare food based on customer needs

EMPLOYMENT HISTORY

Gap Inc. Direct Groveport, Ohio Packing clothes to be

shipped to Customers.

Warehouse Oct 2012 to Dec 2012

Spherion Columbus, Ohio Tagging clothes with RF

tags and ink tags making sure proper count of materials are in boxes and

shipped out.

Warehouse Aug 2010 to Feb 2012

Visiting Angels West Chester, Ohio Caregiver, housekeeping,

making sure the patient is taken care of from bathing to fixing meals for

them.

In home Health July 2009 to Jan 2010

Care

Select Staffing Springbro, Ohio cleaning print heads and

packed to be shipped.

Warehouse Dec 2008 to Feb 2009

McDonalds Franklin, Ohio grill cook, taking orders,

running cashier.

Crew May 2008 to Dec 2008

Pomeroy Hebron, Kentucky Consultant fixing Internet

problems over the phone, and setting up email for the customers.

Help Desk January 2008 to February 2008

Kroger Middletown, Ohio Customer service in the

meat department, wrapping meat, stocking product. Assistant Manager when

Manager was on vacation.

Seafood/Meat July 2006 to January 2008

Country Inn Cincinnati, Ohio Dishwasher, prep cook

Dishwasher January 2005 to June 2006

Kroger Amelia, Ohio

Deli Clerk January 2006 to April 2006

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