Sales Technician

Ms. Michal S. Snook

*** **** ****** ******* *******, Maine 04027 207-***-****

********@*****.***

Summary

An award-winning professional with proven ability to be detail oriented and

accurate in fast paced environments. A creative, possessed self-starter

with excellent organizational and interpersonal skills. Diverse leadership

and management experience in a variety of settings.

Professional Experience

Maine Medical Partners-Maine Health Cardiology Scarborough, Maine

Coumadin Technician

January 2009 ~ February 2013

. Ensures accurate and appropriate completion of lab tests

. Created new systems to better manage non-compliant patients

. Makes calls to patients with instructions for dosing schedules

. Contacts patients with Coumadin doses and sets up next test date

. Arranges outpatient Lovenox bridging with patient and skilled nursing

. Inputs updated information into the Coumadin database

. Prepares charts for daily routine

. Reviews lab reports and alerts providers to critical lab values

. Maintains records with weekly back-ups

NESTLE WATERS NORTH AMERICA Hollis, Maine

Production Assistant March 2005 ~

November 2008

Responsible for leading production lines in order to meet goals of 12

hour shifts

Consistently exceeded company standards for Filler / Operator position

. Performed equipment inspections in order to ensure safety and

efficiency

. Worked collaboratively with team members to ensure quality

expectations were met

. Accurately documented production, quality and industry statistics

THE SPURWINK SCHOOL Sanford, Maine

Senior Child Care Worker

July 2003 ~ March 2005

. Ensured smooth operations of residential setting for children with

developmental delays

. Provided direct care and personal support to individuals with varying

needs

. Hired, trained and supervised personnel in accordance with

organizational standards

. Developed and implemented person centered goals for each child served

. Documented individual progress in accordance with federal, state and

industry standards

LABOR READY Dover, New Hampshire

Branch Manager January 2002 ~

July 2003

. Utilized a consultative sales approach that developed and increased

sales by 43%

. Planned and managed branch activities to successfully meet goals and

objectives

. Developed rapport with customers leading to a consistent and solid

base of sales

. Implemented and ensured the integrity of operational standards

. Achieved "Best Match in Region" by transitioning 40 temporary

employees to full time

. Coordinated assignments and dispatched up to 50 temporary workers each

day

. Increased branch operations and gross margin profits by 100%

AETHER SYSTEMS Marlborough,

Massachusetts

Senior IT Professional

2000 ~ 2001

. Managed the acquisition, configuration and deployment of systems for

140 employees

. Executed special programs and work orders in a timely and accurate

fashion

. Co-managed the integration of Cerulean's network with Aether systems

. Responsible for all desktop, exchange server and corporate application

support

. Administered employee security card access and computer support and

systems

. Consulted staff requests regarding vendor bids, orders and services

for IT department

Ms. Michal S. Snook

303 Carl Broggi Highway Lebanon, Maine 04027 207-***-**** ?

********@*****.***

Education

. 2003 Management training course through Labor Ready

Completion in Tacoma, Washington

. 2001 Professional development course through Aether Systems

Completion of Dell Technician Premier Access Program

. 1999 Bay State School of Technology - Canton, Massachusetts

Certificate of Completion as Electronic Technician,

A+ Certified; graduated with a 4.0 GPA ranking #1 in class;

teaching assistant/group leader for student groups

. 1983 Philadelphia Restaurant School Philadelphia, Pennsylvania

Graduated with honors

. 1979 United States Navy - Bremerton, Washington

Completion of Hospital Corps School - Great Lakes,

Illinois

Award Winning Executive Chef 1983 ~ 1999

. Critic's Choice-Philadelphia Inquirer

. Appetizer of the Year-Philadelphia Magazine

. Consulting Chef-Uncle Ben's Rice - East Coast advertising campaign

. Reviews-Philadelphia Inquirer, Bon Appetite, The Main Line Times,

Trenton Times, Jewish Times, Bucks County Courier Times

References Provided Upon Request

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