Customer Service Engineer

Luz Amparo Mumey

**** ****** **** ***** ****** Elm, Texas 75068:

Mobile:903-***-**** ( E-mail: ********@*****.*** )

QUALIFICATIONS

Bilingual Professional in Education, with experience as educator I am

proficient in science, with certificates in Biology and Chemistry I am

committed to accomplishing and contributing with my professionalism to meet

business goals with excellence. Communication and teamwork abilities are

part of my qualities, as an integral professional.

PROFESSIONAL EXPERIENCE

Last position 1. Ingetech S.A.S . Years Period - 01/2013 to 07/2013

I have developed Customer Service Skills

I have improved process like Basic Computer Skills

Applications used: Microsoft Office tools

Last position 2. Online Tutorials. Years Period - 07/2007 to 10/2007

I have given valuable support as a Tutor for online Students

I have developed Multicultural Affairs that support students from different

backgrounds

Applications used: Customer Interaction and a PC

EDUCATION

Professional in Biology and Chemistry, University Of Cali Santiago . Cali-

Colombia S.A Year:1980-1985

High school in The Eustachius Palacious School. Cali-Colombia S.A. year:

1971-1978

PROFESSIONAL UPDATES/ TRAINING AND CERTIFICATIONS

Credits in The Nursing Program,Texas Woman's University/. Year: 2008

Credits in The Nursing Program, Paris Junior College, Texas Year: 2003-2005

Other Training/Education:

Course in Medical Pharmacology, Auditorium in Cali-Colombia S.A. Year:

1991

Seminar in Biochemistry and Physiology over Toxics and Poisons of Living

Organisms Cali-Colombia S.A.Town Council Year: 1985

AWARDS AND RECOGNITIONS:

Recommendation letters by : Gloria Bonilla Cali-Colombia S.A

PROFESSIONAL REFERENCES

Bindra Shrestha,Senior Programmer, API Enterprise, Work Phone,(713)580-

4800 Personal phone,281-***-****

E-mail: ******.********@*******.***

Glauce Nunes, Engineer, Halliburton, Work Phone, 661-***-**** Personal

phone,

512-***-**** E-mail: ***********@******.***

Karol Burns, Head Teller, Wells Fargo Bank, Work Phone,469-***-****

Personal phone,469-***-**** E-mail: *****.*****@**********.***

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