Customer Service Administrative Assistant
Resume:
Brittany Lea Baker *** B NW Market
Place, Lee's Summit, Mo 61403
*************@*****.***
Administrative Assistant, Receptionist, Data Entry
Summary
I am highly skilled in customer service, answering and directing calls
to appropriate persons, intensive data entry, high detailed tasks, learning
new skills quickly, organizing, greeting visitors and coworkers, making
copies, thoroughly checking reports and proficient with Microsoft Office. I
am seeking to be employed with a company that I will have the ability to
grow with and turn into a career.
Experience
. OOIDA- Owner Operator Independent Drivers Association
Data Maintenance/ Customer Service
2012- Present
I work closely with the Land Line Magazine and assist with entering
subscription cards from the magazine into the AS400 to renew magazine
subscriptions, call members to verify information and renew magazine
subscriptions and memberships with the association, I am responsible for
completing daily reports to verify changes that are made in the system by
all employees, assist my department with special projects, and am apart of
planning and administrating new digital formats for the company.
. Robert Brogden Buick & GMC Dealership 2012 to
2013
Administrative Assistant/ Customer Service/ Sales Representative
I assisted sales representatives with data entry, customer service,
organization and scheduling.
Administrative Assistant duties include the following- answering the phone
for the sales associate, made appointments and scheduled client visits,
data entry for sales, called current and former clients to verify
satisfactory with sale, customer service and to get referrals, greeted
customers and clients, filed paperwork per sale, printed appropriate
documents and filled out necessary information to help manage time for
the salesmen, made calls to outside business to arrange courtesy vehicles
and to set up features per purchased vehicle. .
. USA 800, Kansas City, Missouri
2011 to 2012
Receptionist/ Accounting Assistant/ Data Entry
Receptionist and Accounting Assistant- customer service agent, sorting
mail, accounts receivable, payable, invoicing, and payroll, also assist
with special projects for the company.
Becoming knowledgeable on the financial and accounting system in a short
period of time with little training.
Receptionist duties include the following- answering the phone and
directing them to the appropriate person, data entry, greeting clients,
and keeping a company schedule to inform all employees when people are
out of the office, client visits, prepare meeting rooms, create name
customized name badges for client visits, etc.
. Prime Time, Blue Springs Missouri 2008 to 2011
Prime Time Aide/ Teacher
Greet parents, childcare and education. Responsible for communicating with
parents about billing situations & child's behaviors, planning educational
lessons, activities, and maintaining the program's budget.
I was able to create a new organized system for the finances in the Prime
Time organization at my location.
Skills
Accounting, financing, bookkeeping, teaching, clerical work,
administrative assistance, customer service, Peachtree Accounting
Software, Microsoft Office, Dealers Source Software, AS400, data entry
and scheduling.
Education
MCC- Maple Woods, Kansas City, Missouri 2010
MCC- Blue River, Independence, MO 2010
MCC- Longview, Lee's Summit, Missouri 2009
Blue Springs High School, Blue Springs, Missouri 2009
Refrences
Greg Johnson - Blue Springs School District, Principal, former boss 816-985-
7490
Phil Gross - USA800, Senior Accountant, former boss 816-358-
1303
Scotty Smith - Robert Brogden, Sales Representative, former boss 816-456-
9117
Pam Perry - OOIDA, Data Maintenance Supervisor, current boss 1-800-
444-5791
Contact this candidate