Melissa Saxe
Cary, NC ***13
***********@*******.***
Objective: Work within an organization where I am able to contribute my
current skills and knowledge. Be given the opportunity to
enhance and learn as much as possible in order to increase my
value within that organization, not only within my current
expertise but also in any other areas where my skills would be
valuable.
Skills:
. Proficient in troubleshooting
. Coordinating and participating in QA testing
. Extensive experience in Microsoft Suite
. Business Continuity
. Business Analysis
. Product Management
. Documentation
. Gathering requirements and utilizing/applying them (use
cases, UML, SRS)
. Manufacturing process from ECO to shipment of end product
. Master Item & Bill of Material creation/maintenance (PTO vs
ATO)
. Basic understanding of Java
. Basic understanding of SQL
. Oracle Configurator Developer and Oracle EBS
. Writing Change Orders for product addition/creation
. Telecommunication knowledge (features, hardware/software,
MPE, CMP, SPR, BOD, MRA)
Experience:
Configuration Analyst - Product Line Management (Policy product)
Tekelec/Oracle via Ettain Group - Morrisville NC: Present
. Responsible for updating business rules, BOM structure, and
guided selling options within configuration workbook (Microsoft
Excel)
. Act as liaison between departments to ensure business continuity
during projects
. Participate in weekly Change Control Board meetings regarding
product enhancements
. Participate in meetings between different departments/groups to
ensure business continuity
. Write Change Orders which introduce new products, options, rules
into configuration tool
. Troubleshoot problems concerning all aspects of configuration
tool and quotes that have been submitted
. Released versions of Policy product software to be available for
ordering
. Communicate with Sales Engineers to ensure correct part numbers
are present on quotes and able to support a working network
. Assisting in CIC from Tekelec to Oracle in regard to rules,
configurations, BOM
. Analysis of architecture between: MPE, SPR, CMP, BOD (and
interfaces)
. Constant updating of knowledge within telecommunication field
Oracle Configuration Analyst - IT
Pride Mobility Products Corp. - Exeter PA: 2002-2006/2008-2013
. Review proposed changes being made to products suggested by the
R&D
. Meet with key SMEs to discuss implementation of requirements
regarding new products/features
. Act as a liaison between departments to ensure business
continuity during projects
. Changes in OCD: simple part additions or creating entire ATO
models for new product launches
. Create & maintain order entry screens using Oracle Configuration
Developer
. Implement changes and coordinate testing in UAT environment
. Make recommendations to improve efficiency based on procedures
and results
. Troubleshoot problems concerning: configurator rules, BOM
issues, manufacturing issues
. Write rules in order to determine if selections from order entry
screens will create star items indicating manufacturing on site
or will roll up to a PPAI or FG which ships complete units from
distribution centers (based on where parts are pulling from in
the BOM - PTO versus ATO)
. Responsible for the following product lines: Power chair,
Scooters, Lift Systems, Quantum Seat Back, Cushions, SPM Seating
. Assisted in implementation of several major projects:
o in-house programs migration to Oracle 9 then to 11i
(limited functionality)
o implementation of 11i to use all modules within EBS
o cut-over from in-house configuration program to Oracle
Configurator Developer (no data migration involved)
o implementation and creation of Oracle iStore web portal
for non-manufactured products shipping from DCs(user
interfaces, guided selling rules)
. Experience working in the following EBS modules:
o Order Entry Super User
o HTML Quoting
o Inventory & Orgs
o BOM/INV Maintenance
o Quality Kickbacks (resolving/researching)
Noteworthy Accomplishments:
. Participated in project which identified excessive costs in
manufacturing and created long term solution to minimize those
costs (product/process improvement)
. Led team on a project which implemented an online portal for
providers to order product with updated user interface
. Worked closely with R&D department at all times to develop
product that can be orderable by sales department
. SME for project with the VA, which created product with
percentage of parts made in the USA and sold to a specific
target market
. SME for project with manufacturing which sent orders to new
Vegas DC in order to reduce costs of shipping to customers on
the west coast
. Tested systems during implementations to ensure proper
functionality before going live
Education:
Keystone College - La Plume PA - 1999 thru 2002
Info Tech: Business Information Systems - Bachelor Degree
Microcomputer Specialist - Associates Degree
Oracle University - Oracle Headquarters, Virginia - July 2011
Oracle Configurator Training r12 - Certificate Received
Penn State University - Great Valley- 2011 thru 2013
Software Engineering - Master's Degree