Customer Service Sales

Monique Estrada

Phone 619-***-***** **.*********@*****.***

Recent Cosmetology graduate seeking a full-time position with your company that encourages innovative techniques.

I’m highly skilled in cosmetology concepts, procedures, and practices.

Professional Experience

Cashier, February 2011-May 2011

The Home Depot San Diego, CA

Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting of

each customer.

Selected Contributions:

• Provide quick and accurate checkout service to customers at our registers

• Assisting in completing price adjustment within the store

• Open and close cash registers as needed

• Ringing up sales and bagging merchandise

Sales Associate, March 2010-August 2011

Macy’s Department Store San Diego, CA

Provided outstanding customer service skills, meeting hourly selling and loyalty program standards, providing product

knowledge to customers and working as part of a team to meet individual department and store objectives.

Selected Contributions:

• Worked in various departments throughout the store, and engaging with different associates,

customers, and managers

• Demonstrated knowledge of store products and services, to inspire customers to make

purchases

• Maintain awareness to all promotions and advertisements.

Receptionist, March 2008-May 2009

Aluminum Inc Oceanside, CA

Duties included all front and back office management procedures including but not limited to

coordinating schedules; filing, fax transmissions, copies, and processing daily outgoing mail for entire

office.

Selected Contributions:

• One on one contact with vendors

• Answering multi-line phones, data-entry,

• Preparation of various documents

Personal Assistant June 2007-August 2007

Executive Car and Audio San Diego, CA

Coordinating schedules, filing, fax transmissions, copies, processing incoming and outgoing mail,

• Multi-line phones, data entry,

• Placing orders, appointments/calendars.

Education

San Diego City College - Cosmetology 2012-2013

Volunteer Work

• Performed services such as hair and makeup on runway models for up and coming fashion designers at The

2013 San Diego Mesa College 32nd Annual Gold Scissors Awards in San Diego, CA

• Performed haircuts for our homeless Veterans from Veterans Village of San Diego homeless at The 2012

Veterans Stand Down San Diego, CA

• Performed makeup services for students participating in The 2008 Hurley “Walk the Walk” Fashion Show

San Diego, CA

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