Sales Customer Service

RESUME`

DONNA A GRANT

***** ***** ***** **. *** 102, Gaithersburg, MD 20877 Tel. 301-***-****; email: ************@*****.***

EXECUTIVE SUMMARY

Accountant with over 15 years of corporate accounting including over 5 years in management.

Hands on with expertise in general ledger maintenance, financial reporting, managing accounts

payable and accounts receivable. Proven record of developing, and implementing financial

operational controls; resulted in improved organization profitability.

HIGHLIGHTS

General ledger, AP and AR skills Payroll management and tax returns

Bank/GL Accounts reconciliation expert Flexible team player

Effective time management and multitask skill Complex problem solving skill

PROFESSIONAL EXPERIENCE

Alexandra Resort & Villas Ltd – (Condominium/Timeshare Resort in the Turks and Caicos

Islands: 2007 to 2012)

FINANCIAL ACCOUNTANT 2009 to 2012

Analyzed and implemented controls for resort’s restaurant operation; resulting in savings

approximately US$180,000.00 over a two year period.

• Managed accounting department. Defined, developed and implemented operational

procedures while eliminating redundant processes. This resulted in improved efficiency,

cost savings, productivity, quality assurance, and organization’s profitability.

• Provided timely critical financial information for a complex corporate structure of five

entities; prepared financial statements, variance analysis, budget, cash forecasting, and

other ad hoc reports. Managed payable and receivable aging reports.

• Performed monthly payroll audit and tax compliance, assisted with daily income audit,

and spearheaded external audit review preparedness.

ASSISTANT FINANCIAL ACCOUNTANT 2007 to 2009

Proactively collects over US$200,000 uncollectable receivables past 365 days.

• Rapidly promoted to supervise accounts payable, and accounts receivable staff. Managed

aging reports resulted in timely collections of receivables and payments of invoices.

• Implemented training exercise resulting in optimal individual and group performance.

• Displayed the ability to figure out high level detail accounting transactions. Reconciled

balance sheet accounts, and bank reconciliations for month end close.

• Managed payroll, commission payouts, and daily income audit.

• Established, cultivated and maintained excellent customer service within the department.

• Concurrently performed duties for two desks; demonstrating organizational prioritization

and time management skills.

DONNA GRANT

ACCOUNTS RECEIVABLE CLERK 2007 to 2007

Analyzed resort’s property insurance for a year two years period, resulting in savings over

US$50,000.00, September 2007.

• Performed accounts receivable functions on a daily basis; ensuring invoices are processed

and submitted on time and receivables are collected within the credit period. Providing

customer support for queries and reconciliations. Performed bank reconciliations for

multiple bank accounts.

Self Employed - Contract Accountant 2001 to 2007

Primecrete Ltd – (Small paint manufacturing company in Kingston, Jamaica).

ACCOUNTANT/OFFICE MANAGER 1998 to 2001

Set up accounting system for a new operation.

• Established and maintained financial and other operational systems.

• Performed multiple duties including: Accounts payable, accounts receivable, cash

management, bank reconciliation, and payroll duties. Managed factory inventories.

• Managed payroll: monthly and biweekly. Ensure compliance with government agencies;

sales tax and payroll tax returns.

• Managed sales team, sales commission, submitted weekly sales report.

• Supervised junior staff. Prepared for external audit review.

American Home Assurance Company Ltd – (General insurance company, in Kingston,

Jamaica; associate of AIG).

SENIOR ACCOUNTING CLERK 1993 to 1997

• Managed fixed deposits portfolio; ensuring interests received are posted and reconciled

with general ledger for month end close. Managed bank reconciliations, prepared sales

tax returns, and assisted with accounts payable function.

• Assisted in preparation of external audit review.

EDUCATION

Pursuing – Bachelor Degree in Accounting (American Intercontinental University)

Associate Degree in Accounting

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