B.A Passed Customer Exicutive IN BPO

CURRICULUM VITAE

Hema Kashyap RZ-** South Ext.

Part-I

Friday Market Street No.2

Phone. No.096******** Uttam

Nagar,New Delhi-59

*************@*****.***

Carrier Objective:

I am seeking a challenging position in a repotted organization where my

education and presentation skills will be of benefits in order to serve

as an inspiration for co-workers to become well-rounded individuals and

where I can effectively contribute my skills as Technical Professional,

possessing competent Technical Skills.

Work Experience

. Currently working as T.L in FRONTLINE till now for IHO/LIC process.

. Worked as Customer Response Executive. (C.R.E) / Retention Caller &

Verifier in

Effort B.P.O LTD

. Worked as C.C.E with Aegis BPO Service Ltd. for 14 months Exp.

. Worked as a T.M.E. with Page Point Call Center for Bharti Axa Life

Insurance for 2 years.

. I worked as with Marketing Executive CPL Imaging Solution and

handling accounts and office supervision

Job Responsibilities

. Handling customer problems and sales products.

. Achieve target of the company.

Computer knowledge

. Operating System: Windows 9X/2000/XP.

. Basic Knowledge Windows XP Perfect Handling to Internet, MS-Office,

Tally.

. WEB DESIGNING:- HTML, DHTML, Visual Basic(in 2005)

Educational Qualification

Senior Secondary C.B.S.E Govt. Girl Sen. Sec.

School No-1, ND. 1998

Secondary C.B.S.E Govt. Girl Sen. Sec.

School No-1, ND 1996

Graduation Delhi B.A. Prog. 2005

University

.

Personal Strength

Highly motivated and energetic individual. Practical with interpersonal

skill, which have been developed through the strenuous qualification.

Creative in mind with ability to adopt and prioritize. Ability to deal

with people diplomatically, willingness to teach team facilitator hard

worker, ability to learn new thing easily and quick, adjust in new

environment easily.

Personal Details

Father Name : Mr. M. L. Kashyap

Date of Birth : 13 October 1979

Marital Status : Single

Languages Known : Hindi & English

Nationality : Indian

Interests : Fashion Designing, Embroidery, Cooking

Place: DELHI (Hemavati

Kashyap)

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