Customer Service Sales

Melicia P McCloyen

**** * ***** *** *** Apt #****

Cell: 214-***-****

E-mail: ***************@*****.***

Education

South Plains Junior College 2008-2010 Some College

Lewisville High School 2004-2008 Diploma

Work Experience

Group USA, Grapevine TX Jan 2011– Present

Cashier Sales Associate

Customer service

Adjust & Readjust Inventory Clothing, Accessories & Prices

Straighten store

Inbound calling

Count Deposits

Special orders, layaways & holds, take payments over the phone

Mark downs

Check in inventory & stock the racks

Promote our sales

Paige employees

Huffines Chevrolet, Lewisville TX Feb 2011-October 2011

Lewisville, TX

Receptionist

Inbound cold calling

150-200 calls per day

Transfer phone calls to other departments

Make copies for Dealers and customers

Issue out Temp Tags to Customers

Prepare file scan & print papers

FedEx mail

Greet & assist customers

Paige employees

Beauty Town supply, Irving TX Jan 2012- Present

Cashier Sales Associate/payroll

Count Deposits & record data

Type up & Stock Inventory

Greet & assist customers

Key Holder/set the alarm

Light Inbound calls

Straighten store & area

Print out daily funds & record it

Make change for cash drawer

Price items/products

Cops Monitoring, Lewisville TX Nov 2012- Present

Licensed Dispatcher

Customer care/ Monitor

System used Manitou

Over 100 Outbound and Inbound calls in a shift

Help and notify customers on issues containing their account

Make temporary & permanent changes to the accounts

Paige, IM, and transfer calls

Computer Skills Microsoft Office Suite, WPM 45

References

JoJo Cook Real estate Agent Seguin TX 830-***-****

La' Keta Hollis Child Care Teacher Carrollton TX 972-***-****

Oswald Peters Owner of WSI Internet Marketing Flower Mound TX 972-***-****

Iketa Dawkins Owner of Loving Care 4 Kids Irving/Carrollton TX 972-***-****

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