Human Resources Quality Assurance
Resume:
Denise DeVincenzo, PHR
Monument, Colorado 80132
Cell: 760-***-****
E-Mail: *********@*****.***
OVERVIEW
Certified Professional in Human Resources with over 13 years’ experience in all disciplines of Human
Resources Management. Expertise in Federal and California Employment Laws. Superior leadership,
motivation, administration, interpersonal and oral/written communication skills. Demonstrated ability to
work with all levels of employees.
KEY ACCOMPLISHMENTS
• Reduced workers compensation premium by 50% for three years
• Analyzed and re-wrote Employee Handbook by writing and implementing policies to ensure
compliance with state and federal laws
• Performed compensation analysis to ensure salary was fair, equitable, and competitive in the
industry
• Worked closely with fellow Directors to perform job analysis in order to update job descriptions,
review performance evaluation process, and for strategic organizational planning
• Conducted Employee Opinion Survey to evaluate internal health of organization
• Implemented conflict resolution procedures to ensure fair and equitable treatment of employees
• Developed standard operating procedures for human resources and payroll departments
• Maintained less than a 10% vacancy rate with over a 60% turnover rate for six years
• Assisted Vice President of Human Resources with the reclassification of 140 positions and
conducted salary analysis to determine if positions were competitive within the industry
• Re-evaluated pre-employment testing and recommended personnel tests (Predictive Index), that
were statistically proven, to hire applicants suited for position
• Created staff-to-staff recognition program and employee incentive plan which included adding
monetary and non-monetary incentives
• Lowered unemployment insurance costs and the amounts charge to the employer’s reserve
account by keeping accurate records, filing appeals, attending hearings and auditing forms promptly
• Managed successful migration in payroll systems
PROFESSIONAL EXPERIENCE
Human Resources Consultant 2009 - present
Global Systems Security, Monument, CO
• Provides consultation to small business on human resources activities such as new hires, safety,
training, and development of policy and procedures
Director of Human Resources 2005 - 2008
Hospice of the Valleys, Murrieta, CA
• Oversaw human resources functions for a non-profit organization to ensure compliance with
agency policies, state and federal laws and regulations
• Recruited, interviewed, conducted background investigations, and hired employees
• Developed and conducted new employee orientation
• Analyzed and modified compensation and benefit policies to establish competitive programs and
ensure compliance with legal requirements
Page 1 of 3
Denise DeVincenzo, PHR
865 Trumpeters Court, East
Monument, Colorado 80132
Cell: 760-***-****
E-Mail: *********@*****.***
• Provided counsel on performance management process
• Oversaw bi-weekly payroll using ADP
• Developed,counseled and trained on safety, OSHA and the Injury and Illness Prevention
Programs (IIPP)
• Advised managers on human resources matters such as Equal Employment Opportunity (EEO),
Family Medical Leave Act (FMLA), Pregnancy Disability Leave (PDL), California Family Rights Act
(CFRA) and sexual harassment
• Responsible for employee relations including investigating complaints, resolution process,
counseling managers and staff on company policy and procedures
• Oversaw workers compensation program
• Responsible for administration of benefit plans which included group health and 401(k)
• Developed and implemented organization training programs to ensure compliance
• Participated in Hospice of the Valleys’ accreditation process through CHAP
• Served on the Human Resources, Professional Advisory, Quality Assurance and Safety
Committees
• Budget preparation for department
Human Resources Assistant 1998 - 2005
Pacific Marine Credit Union, Camp Pendleton, CA
• Responsible for Human Resources activities to include employment, compensation, and
employee relations
• Handled all phases of full cycle employee recruitment
• Maintained organization staff by establishing a recruiting, testing using Predictive Index, and
interviewing program; counseled managers on candidate selection; conducting and analyzing exit
interviews.
• Ensured compliance with state and federal laws
• Administered and explained benefit programs to employees, served as liaison between
employees and insurance carriers
• Administered 401k/Profit Sharing to employees and calculated year-end census information for
distribution of benefits
• Provided advice and assistance to CEO, executives, management, and staff on company
policies, procedures, and documentation
• Provided counsel to managers on performance management process
• Assisted in planning and developing new human resources policies, procedures, and programs
• Coordinated the resolution of specific policy-related and procedural problems and inquires
• Recommended, developed, and maintained human resources databases, employee section of
intranet, career section of website, computer software systems, and manual filing systems
• Compiled, maintained, and submitted various employment related reports, such as EEO and
OSHA, to outside agencies and for internal use
• Oversaw unemployment insurance (UI) system
• Processed and balanced bi-weekly payroll for over 180 employees using ADP Pay Expert
Payroll Administrator 1996 - 1997
SprayTech, Inc, Longwood, FL
2
Denise DeVincenzo, PHR
865 Trumpeters Court, East
Monument, Colorado 80132
Cell: 760-***-****
E-Mail: *********@*****.***
• Processed and audited bi-weekly and monthly payroll for over 700 employees in several states
EDUCATION
• Bachelors of Science in Human Resources Management • Park University • Magna Cum
Laude • 2004
• Human Resources Management Course • Society for Human Resource Management (SHRM) •
2000
CERTIFICATION
• Professional in Human Resources (PHR®) certification • 2001
Page 3 of 3
Contact this candidate