Customer Service Assistant
Resume:
Vicki E. Friend
Centennial, CO 80122
*****.*@*******.***
Strengths
Ability to work independently and prioritize projects
Manage multiple tasks in an organized manner
Handle high-pressure situations and deadlines
Team player
Work History
DESIGN AND CONSTRUCTION
AJF INTERIOR DESIGN
Interior Designer
September 2009 thru Present
Assist with residential and small commercial remodeling projects
Research client needs and code requirements
Understand and apply basic barrier-free criteria
Conceptualize and specify furnishings, lighting, accessories, finishes, textiles
Propose appropriate color schemes for a cohesive space
Space plan using adequate proportion and scale to interiors
Produce CAD drawings for residential and commercial clients
Draft and render floor plans, elevations, isometrics, 2D and 3D drawings
Lighting design communication using graphic and written documentation
Manage projects from concept to completion
RED ROBIN RESTAURANTS
Intern Design and Construction Department
January 2009 thru May 2009
Produce CAD drawings for restaurant prototypes
Organize and maintain finish and material room
Maintain and generate copies of construction blueprints
Develop finishes notebooks for General Contractors, Trade Partners
Choose commercial fabric samples for restaurant interiors
Archive construction documentation utilizing Expesite
CUSTOMER SERVICE
CHICOS
Customer Relations
September 2012 thru present
Drive store results through add on selling and conversion
Assist customers with clothing and accessory choices
Providing excellent customer service to the Chico’s customer
VERA BRADLEY
Sales Associate
November 2010 thru May 2012
Enhance the Vera Bradley experience through product awareness and team selling
ADMINISTRATIVE AND LEGAL ASSISTANT
KAREN KORONA, MS
Administrative and Office Assistant
July 2013 thru Present
Answer phones and make calls
Maintain class and treatment calendars
Website calendar and event updates
Social media updates
Generate insurance statements and bill insurance providers
Light bookkeeping
Greet incoming patients
MICHAEL T. KOSSEN, Attorney at Law
Paralegal/Legal Assistant
September, 2001 – November, 2005
Prepare intake documentation for new client; invoices using quickbooks, prepare legal
documentation, file documentation with District Court
MARKETING AND CUSTOMER RELATIONS(BUILDING INDUSTRY)
SHEA HOMES
Community Representative (Marketing Division)
August, 2007 thru September, 2008
Verbally communicate the Shea BackCountry community to potential homeowners and realtors
through individual and group tours of the community
Input to tracking software for foot traffic in the community
Assist with marketing functions to attract future homeowners to community
Education
Interior Design Degree, 2009 (Arapahoe Community College)
Paralegal Degree 1993(Arapahoe Community College)
Achievements
Proficient at MS Office including PowerPoint, Publisher, Sketch-up, AutoCAD
Knowledge of 20/20, Photoshop and Illustrator
Member of ASID and NKBA
Contact this candidate