Customer Service Sales
Resume:
Ross Berglove
St. Cloud MN *****
Objective:
Gain employment as a sales representative or project manager in the building industry using my extensive
back ground in customer service and the construction industry.
Summary of Qualifications
• 23 years experience in construction industry supply and excellent customer service.
• Enjoyed 11 years experience as company owner and manager.
• Extensive problem solving experience and ability to multi task.
• Managed as many as 200 employees and budgets as high as 30 million.
Relevant Skills and Experience
Management
• Managed both sales people and construction workers with great efficiency.
• Handled day to day problem solving for thirty million dollar sales budget.
• Set budgets and sales goals and helped sales people to meet them.
• Had as many as 12 projects in progress at one time.
Sales
• Managed a team of sales reps who sold direct to contractors.
• Helped customers with design and decision making process.
• Excellent customer service skills.
• Worked in a very busy sales environment.
Technical experience
• Bid and sold lumber, millwork, flooring, drywall, and finish goods.
• Proficient with all Windows. Microsoft and Outlook operations
• Extensive take off experience.
• Xactimate proficient.
• Excellent phone skills
• Extensive experience with public speaking
Employment Experience
Store Manager and sales leader Menards various locations 23 years
Company owner River City Construction/M&R Home services Twin Cities 11years
Construction manager Absolute Restoration and Construction St. Cloud 2 years
Education
University of Minnesota School of Business- BA
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