Customer Service High School

Isla Woods

** **** ******,

Ellesmere Port, CH652AZ

075********

****.*******@*****.***

Administrative Assistant

Well-motivated individual seeking a career within administration at entry level. Possesses excellent

computer skills, attention to detail and a good telephone manor. Works well on strong initiative with a

professional approach.

Key Strengths & transferable skills

• Good understanding of administrative tasks and duties within an office environment

• Ability to prioritize and organise tasks

• Ability to work well under pressure

• Experience of providing excellent customer service

• Strong communication and effective team work

Employment

The Contact Company 16/8/13 – 30/8/13, Customer Representative

Duties and responsibilities:

• Take inbound calls from customers all over the UK

• Answering queries, problem solving and providing excellent customer service

• Working with a complex order line computer system to process orders and set up customer

accounts

Voluntary work experience at Chester Job Centre Plus 25/7/13 – 16/8/13 – IAD suite assistant

Duties and responsibilities:

• Assist customers and staff in the use of computer, internet and software

• Produced aides for customers for solo use of IAD’s and create appointment cards

• Help customers set up online accounts, adjust and attach CV’s and search and apply for jobs

JD Wetherspoon, December 2010 – February 2013, Bar Associate

Duties and Responsibilities:

• Provide excellent customer service at all times

• Use a range of till software and cash handling

• Take orders and serve to customers

• Keep a clean and tidy front of house

• Train new staff

E ducation

South Wirral High School & Sixth Form 2009-2011 A-level

Health and Social Care: D

Philosophy and Ethics: B

South Wirral High School 2004 – 2009 GCSE

I.C.T: C

Isla Woods

36 Lime Street,

Ellesmere Port, CH652AZ

075********

****.*******@*****.***

Mathematics: B

English Literature: B

English Language: C

Science: B

Additional Science: C

History: B

Business Studies: C

Psychology: C

Religious Studies: C

I nterests and hobbies

In my spare time I enjoy socialising, visiting friends and family. I like to travel and camp when I get

the opportunity. I am interested in gardening and growing vegetables and I am currently in the process

of learning how to drive.

References are available on demand

Contact this candidate