Customer Service High School

Victoria Sheppard

P O Box ****

Pearland, TX ****8

*********************@*****.***

832-***-**** Home

Objective

I want to be a part of a growing and forward-thinking company who will

challenge me. I want the opportunity to discover the aspects of retail,

banking, and customer service. Make a difference in the company development

and customer satisfaction.

Experience

Assisted the supervisor and manager as the lead cashier, with the duty of

'cash controller' made sure all drawers cashed out at closing time.

Stocker, hostess, restaurant, lounge and coffee shop duties, greeted guest,

assigned patrons to tables, planned menus, handled take out services,

answering phone calls and taking orders. The secretary for Gabe's Gym

Daycare and the fundraiser for Gabe's Hope Foundation. I gained knowledge

in customer service. Handled and received payments by cash, check and

credit cards. I was able to maintain responsibility to open and close

stores. Fluent with all Microsoft programs including access and excel. .

Personal work history

Gabe's Gym Daycare

2006- Current

99 Cents Inc.

2007-2008 Pearland, TX.

McDonald's Corporation

2008-2009 Pearland, TX

Chili's Restaurant

2009 Pearland, TX

Twin Peaks

2013 Houston,TX

Education

Pearland High School - Pearland, TX. 2006- 2009: High School Diploma

San Jacinto College - 2010-Current: Radio Broadcasting

Alvin Community College - 2010-- 2011: Radio Broadcasting

Community Outreach

Since 2006, I have helped manage Gabe's Gym Daycare and hosted Sickle Cell

Monthly Events. I have helped with Angel Food Ministries gathering the

food off of trucks and separating it and filling family orders monthly.

Assist with programs for the homeless through the Light House Initiative

downtown Houston monthly, volunteer with community outreach program Life

Bridge that restore homes, school and neighborhoods providing gifts, food

and confidence in the community that someone cares..

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