Administrative Assistant Customer Service

•

Rebecca O’Donnell Call screened and only let the important phone calls through

Key skills

ADMINISTRATIVE ASSISTANT RESUME

AREAS OF EXPERTISE

Career summary

A highly resourceful, flexible, innovative, and enthusiastic • Office procedures • Customer service

individual who possesses a considerable amount of knowledge • Reception support • Filing / archiving

regarding administrative and office procedures. A quick learner

• MS Office (Word, Excel, • Attention to detail

who can absorb new ideas and is experienced in coordinating,

Outlook)

planning and organizing a wide range of administrative

activities. Well organized and an excellent team player with a

ADMINISTRATIVE ABILITIES

proven ability to work proactively in a complex and busy office

environment. Looking to join a company that I can represent

• Experienced office worker and administrator

and serve in a professional and enthusiastic manner, where

• Maintaining an electronic and hard copy filing

dedicated performance is recognized and valued.

system.

• Ordering and replenishing office supplies

Work Experience

• Comprehensive knowledge of Microsoft Word,

Omega Demolition; Elgin, IL

Outlook, Excel.

ADMINISTRATIVE ASSISTANT July 2012 – Present

• Scheduling meetings

Responsible for providing an efficient and professional

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administrative and clerical service to colleagues, managers Effective organizational skills.

and supervisors to facilitate the efficient operation of the office

• Organizing travel & accommodation arrangements.

• Organize travel schedules and book reservations • Resolving administrative problems.

• Open and distribute incoming regular and electronic mail and • Conducting research on behalf of managers.

other material and co-ordinate the flow of information

• Scheduling and delegating administrative tasks.

internally and with other departments and organizations

• Set up and uphold manual and automated information filing • Creating presentations and writing up reports.

systems • Call Screening

• Order workplace supplies and maintain records

• Arranged for meetings for other important people in the PERSONAL ABILITIES

company's line of business

•

• Greeted visitors, determine nature of dealing and send Attention to detail.

•

visitors to correct person Punctual and reliable.

• Compiled data, statistics and supplementary information to • Can work without supervision.

maintain research activities • Ability to cope and work under pressure.

• •

Handled many important responsibilities and worked closely Good written and verbal communication skills

within the management

• Energetic self-starter with strong communication skills;

• Assisted the managers in their administrative duties work well independently or on a team.

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• Greeted all the guests in the company and ensured that they Highly productive managing projects; a creative

problem-solver who rapidly adapts to changing demands.

were comfortable before each meeting

• Ability to multitask and manage conflicting

• Updated the management on all the guests that come into

demands.

the company and give them a brief about everyone

• Ability to prioritize tasks

• Ensured that the management was well briefed about the

• Very faster learner

guests that were arriving and were updated about the

• Friendly, outgoing, enthusiastic team player

meeting as well

REFERENCES

Available on request.

CONTACT DETAILS

Rebecca O’Donnell

10815 Grand Canyon Ave, Huntley IL 60142

T: 224-***-****

Contact this candidate