Administrative Assistant Medical Billing

DEBORA WILLIAMS

*** **** ********** ****** #*, Las Vegas, NV 89106

H: 702-***-**** C: 775-***-**** E-mail: *****************@*****.***

Dedicated and versatile office professional with extensive administrative experience and the proven ability to

surpass organizational expectations independently and in team settings, seeking to continue successful transition

to the healthcare field by building off robust medical billing and coding education.

Proficient in several key computer programs, including Microsoft Suite, research and various POS

systems, while typing 55 words per minute, 10-key 169.

Possess superb communication skills, interfacing well with managers, co-workers and clients, while

creating and nurturing effective relationships.

EDUCATION AND MEDICAL COMPETENCIES

Ultimate Medical Academy / Tampa, FL

Medical Billing and Coding Diploma 8/2013

Successfully compile and maintain in- Systematic and able to accomplish a variety of

daily tasks

depth records Collaborate to produce innovative and successful

solutions to company issues

Possess advanced knowledge of medical

billing procedures

Anatomy & Physiology ~ Government Payers ~ Medicare & Medicaid ~ TRICARE ~ Elec. Medical Records

Third-Party Payers ~ Worker’s Compensation ~ Managed Care (HMO, PPO, and POS) ~ Office Management

Typing/Filing Documents ~ Co-Payments and Deductibles ~ Scheduling Appointments ~ Answering Phones

ICD-9-CM, HCPCS, CPT ~ Introduction to ICD-10-CM ~ Medical Terminology ~ HIPAA ~ UB-04

Insurance Claim Processing ~ EOB ~ Insurance Billing Procedures ~ Data Entry

PROFESSIONAL EXPERIENCE

Kevin L. Pillow, P.C. / Drain, OR 2/2011 – 4/2011, 1/2012 –

4/2012

Administrative Assistant (CPA)

Answered incoming calls and initiated outbound client calls during busy tax season, scheduled

appointments for firm CPAs, established files and duplicated tax-related documents and maintained the

company filing system.

Tracked time usage within an Excel spreadsheet, entered tax returns into Lacerte tax software and key

data into QuickBooks, while receiving customer payments and completing nightly bank deposits.

Business and Professional Collection Service, Inc. / Reno, NV 10/2007 – 4/2009

Collector

Consistently surpassed individualized goals of 300 daily phone contacts and collecting $10k/ month.

Conducted outgoing calls to customers with outstanding balances on credit cards, using communication

skills to collect the necessary funds and advise of alternative solutions to meet obligations.

Recorded payment commitments in company computer database and provided outstanding follow-up

procedures to verify payments were made.

Progressive Insurance Claims / Reno, NV 2/2004 – 6/2007

Claims Processor/Administrative Assistant

Accepted and processed new claim-file referrals from claim branches using PACman software, prepared

claim files for file retrieval, archival and storage, while providing administrative support to entire claims

unit.

Completed a plethora of data entry into the company computer system, managed inbound/outbound calls

to claims representatives, prepared claims correspondence, managed written correspondence between

claimants and claims representatives and obtained Notary Public license.

Cricket Communications / Reno, NV 4/2003 – 1/2004

Sales Representative

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