Sales Marketing

AHMED S. REZOAN

****, **** ******* **., *** ***

*****.******@*****.***.

Huntsville, AL 35806

Phone: 404-***-****

TECHNICAL EXPERTISE:

. Recorded daily journals, payments, Reclass and other financial

transaction using PeopleSoft

. Outlined a strategy optimizing Pcard transaction reporting, budget

management and hospitality expense control in order to ensure 100% in

KPI to increase overall revenue

. Analyzed detail purchase report to maintain billing and expense

consistency for all the departments

. Coded expenses to the proper accounts and post it in general ledger

for all of the departments

. Did hand calculation to prepare wage sheet in special cases requested

by Human resource department

. Prepared a proposal suggesting target and possible ways to achieve

hotel Wildly Important Goal (WIG).

. Extensive paper review on Federal and state taxes and other deductions

to communicate with MBS (Marriott Business Services) when needed.

. Assisted human resource regarding payroll processing.

. Used labor tool to ensure level of expense and stuff to achieve

overall hotel goal and maximum guest satisfaction.

. Audited and recorded food and beverage inventory using spreadsheet to

maintain PAR level and analyze sales and cost and to control possible

waste and theft.

. Worked with sales team to showcase the hotel and communicated with

potential clients to negotiate, contract rates and amenities.

. Conducted Associate performance review and one on one coaching and

counseling for their development.

TRAINING/CERTIFICATION:

. ServSafe Certified

. Sales Technique and Training

. Operational Excellence Training

. Management Excellence Training

WORK HISTORY:

Operation Manager, 04/2012-08/2013, Courtyard by Marriott, Huntsville, AL:

. Managed the entire food and beverage operation including 3 meting

rooms

. Updated hotel associates on any issues and carried out their

supervision and reprimanding when necessary

. Tracked and recorded guest satisfaction survey by using Marriott LQA

o Trained and translated company target to associate to achieve

highest overall satisfaction in the region

. Held managerial operation of checkbook management, Vendor and Bank

relations

General Accountant, 12/2010-04/2012, Atlanta Marriott Century Center,

Atlanta, GA:

. Processed daily cash of an amount up to 20000 Dollars

. Managed software based payments through PeopleSoft and Marriott

Business Services

. Monitored hospitality expenses for the entire hotel according to

budget

. Coordinated budgets & expenses of up to 6 departments and reported the

same to the Director of Finance weekly/ monthly

. Reviewed tax exception and other deduction done by front office to

make sure they have been following proper procedure and for business

purpose.

. Processed and posted Period End journals and accruals

Guest Service Representative, 07/2010-12/2010, Atlanta Marriott Century

Center, Atlanta, GA:

. Provided excellent guest service during check-in and check out.

. Provided concierge help to guest when needed

. Rooms control and assignment

. Coordinated customer feedback and inquiries to various departments

like Lost & Found, Engineering etc.

. Maintained daily check list up to date

SOFTWARE SKILL:

. Accounting tools: PeopleSoft, sceries, LQA,guestware,Guest

metrix,Sceries

. Marketing tools: Participated in 2 Marketing skill & strategy

development project GSU

Using Social

Media, survey, presentation and group discussion

. Others: Microsoft Office

ACADEMIC PROJECTS

[1] Analyzed/ Computed company ledger, P & L and asset assessment project

in GSU:

. Reconciled bank statement (Using spreadsheet)

. Matched documents with corresponding accounts

. Made adjustments and corrections to general journal

. Created current reports based off subsidiary ledgers

[2] Conducted a research based on shift in marketing strategy in the age of

social media:

. Prepared a photograph based prsesentation book illustrating findings

and analysis

. Made suggestions based off notes to financial statements

EDUCATION:

Bachelor of Business Administration (BBA), Marketing, July 2011

Robinson College of Business

Georgia State University (GSU), Atlanta, GA

Associate of Science, Accounting, December 2009

Georgia Perimeter College, Atlanta GA

RELEVANT COURSEWORK:

Financial Accounting Corporate Finance International

Marketing Marketing Metrix

Organizational Behavior Cost Accounting Business Strategy

Corporate Sales

Advertising Hospitality Management International Business

Business ethics

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