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Customer Service Director

Location:
Spring, TX
Salary:
35,000
Posted:
October 10, 2013

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Resume:

Christopher S. Hargett

**** ****** **** ***** *** 1134

Spring, TX 77379

912-***-****

*******@*****.***

Objective

Accomplished businessman with over 10 years of experience in search of a

new career in the Technology field. By using creative problem solving and

excellent intrapersonal and communication skills, I offer a company a

unique skill set to utilize in future projects that will grow a company

through meeting deadlines with unmatched customer service.

Education

2013- Present(2016-Expected Graduation Date)

Southern Polytechnic University, Marietta, GA

B.S. Information Technology

1999

Gupton- Jones College, Decatur, GA

A.S. of Funeral Service

Experience

April 2013 to August 2013

Stewart Enterprises

Valhalla Funeral Home and Memory Gardens, Huntsville, AL

Assistant General Manager/ Funeral Director/ Embalmer

Manage a staff of 12 employees with respect to scheduling and tasking in

order to fulfill the wishes and desires of the client families

Oversee the completion of various tasks relating to cemetery and funeral

expectations

Manage employee records including pay scale and payroll, as well as

disciplinary records

By listening to the thoughts and desires of client families, organized and

executed meaningful and personalized service that brought comfort during

time of grief

Showcased writing skills by collecting and organizing a variety of personal

data as well as a compilation of names of relatives to create a well

constructed obituary that is easily read with proper grammar

Countless details and strict deadlines taught me to perform exceptionally

under pressure. These details and deadlines also instilled the ability to

prioritize as well as manage time and a staff with a variety of dynamics.

Use technical knowledge and creativity to help client families manage

details relating to the client's estate by facilitating government

benefits, financial concerns, and emotional support

2008 to February 2013

Service Corporation International

July 2011 to July 2012

Coble Ward-Smith Funeral Service, Wilmington, NC

Funeral Director/ Embalmer/ Crematory Operator

October 2008 to July 2011, July 2012 to February 2013

Elliott Sons Funeral Home, Augusta, GA

Funeral Director/ Embalmer, Crematory Operator

By listening to the thoughts and desires of client families, organized and

executed meaningful and personalized service that brought comfort during

time of grief

Showcased writing skills by collecting and organizing a variety of personal

data as well as a compilation of names of relatives to create a well

constructed obituary that is easily read with proper grammar

Countless details and strict deadlines taught me to perform exceptionally

under pressure. These details and deadlines also instilled the ability to

prioritize as well as manage time and a staff with a variety of dynamics.

Use technical knowledge and creativity to help client families manage

details relating to the client's estate by facilitating government

benefits, financial concerns, and emotional support

Clinical Duties

Using an artistic eye and scientifically proven techniques to recreate a

life like appearance while also accomplishing disinfection and preservation

through embalming

Creation and reconstruction of facial features using my vast knowledge of

gross anatomy and geometry

Preparing recently departed client for placement in casket or alternative

container for final disposition

March 2002 to October 2008

Castellaw Funeral Home, Smyrna, GA

Funeral Director/ Embalmer

Transport deceased from place of death to funeral home, embalm, dress,

cosmetize, and casket the deceased

Meet with family to arrange their loved one's funeral service, including

setting funeral service and visitation times, acquiring obituary and other

information

Conduct and oversee visitation periods to the satisfaction of the families

Conduct Funeral services and Committal Services

March 2000 to March 2002

Castellaw Funeral Home, Smyrna, GA

Apprentice Funeral Director/ Embalmer

Transport deceased from place of death to funeral home, embalm, dress,

cosmetize, and casket the deceased

Meet with family to arrange their loved one's funeral service, including

setting funeral service and visitation times, acquiring obituary and other

information

Conduct and oversee visitation periods to the satisfaction of the families

Conduct Funeral services and Committal Services

Computer Skills

I am proficient using a PC and windows operating systems such as Windows 7,

Vista and XP and Mac OS X. I have an understanding of and am proficient

with MS Office, Word, Excel, Powerpoint, Outlook, as well as Mac software

including Pages, Numbers, Keynote, iPhoto, and iMovie. I have experience

in Moviemaker, Serif Movie Plus, and Easy Tribute Creator. I have gained

knowledge of networking infrastructure, as I have designed and set up small

office networks. I design advertisements and other basic marketing

stationary. I am currently enrolled at SPSU through online education

gaining a BS in Information Technology. I am a quick learner with respect

to computer software and information systems.

Licensing

Georgia

Funeral Director - 4646

Embalmer - 4238

References

Professional

Upon request.

2400 Spring Rain Drive Apt 1134 Spring, TX 77379?(912)536-

9294?*******@*****.***



Contact this candidate