Manager Customer Service

Linda M. Terhune

**** ******* *****

Plano, Texas 75023

972-***-**** - Cell

OBJECTIVE

Seeking a career with a dynamic organization utilizing my strong sense of

integrity, responsibility, administration, organization, communication, and

creativity skills

EXPERIENCE

1/15/03 - 5/1/2010

Sr. Tax Associate, Minerals: Pacer (tax application for billing and

info data), Word 7.0, Excel 7.0, Access 7.0, Comptroller Gas Sales

Data Application, Lasser & Atlas reporting application of all wells in

the state of Texas. I was in this position for 3 years.

Real Estate and Business Personal Property Tax: Atlas Tax, E Property

Tax/OPT, CPT, Power Point, Excel, Access and Word are utilized.

Assessments, tax bills, delinquent taxes were processed for all out of

state for PTS. West Texas coordinator for tax bills and assessments.

Bills for AMICO, assigned clients were approved and processed. This

includes calling for assessments and tax bills for those clients and

customer service. CPT imputing new and changes for renditions for

Business Personal Property.

7/02-1/03: Laid-off from WorldCom due to Bankruptcy

6/94 -7/02: MCI - Richardson, Texas

Staff Assistant II for Director and Sr. Exec. Vice-President of

LAN/WAN and New Development, and his 4800 Staff and management under

the VP. Utilize Microsoft Office 7.0, Word 7.0 for Windows, Excel 7.0,

Org Plus, Calendar Creator Plus for Windows, Lotus Notes 3.0 & 4.0,

Power Point 7.0, Microsoft Project 4.0, Microsoft Access 7.0, Visio

4.0, All clear 3.0, Innermail, and Print Shop Deluxe.

4/93 -6/6/94: Today's Temporary / MCI- Richardson, Texas

Administrative Secretary for Senior Manager Utilized Word Perfect 3.2

for Windows, Lotus 1234.0 for Windows, Paradox, Lotus Express, Lotus

Magellan, Print Shop, Calendar Creator Plus for Windows, Designer,

Banyan Forms, and Flow III.

11/90 -4/93: Bridge Oil USA, Inc. -Dallas, Texas

Administrative Secretary for Vice-President of Production, as well as

3 Managers and 24 Staff Members. Utilized Quattro Pro 4.0, Lotus 3.1,

Word Perfect 5.1, Calendar Creator, Org Plus and Harvard Graphics.

4/89 -11/90: Talent Force - Wooley Bross & Associates, Inc. -Tampa,

Florida

Secretary for President, Treasurer, General Manager, Credit Manager

and 7 Salesmen. - Utilized Apple Fullwrite word processing.

9/88 -4/89: Associated Staffing - IBM Corporation -Tampa, Florida

Secretary for 4 Managers and 55 Staff Members. Utilized Displaywrite

4.0 and VM/CMS.

8/85 -9/88: TDY Temporaries -ARCO Oil & Gas -Plano, Texas

Word Processor/Secretary for groups of ten to twenty people.

10/81 -3/82: Stewart Title Company -Tampa, Florida

Executive Secretary to the President

2/72 -12/79: E-Systems, Inc. -Huntington, Indiana

Engineering clerk

EDUCATION

Writing Skills Workshop -3/93 Shorthand: 80 -120 WPM

Current in: Lotus 1234.0 for Windows, Paradox, Excel 5.0 for Windows,

Quattro Pro 4.0, Calendar Creator Plus, Print Shop, Word 7.0, Designer,

Flow IV, Lotus Magellan, Lotus Express2, Microsoft Office 7.0, Visio 4.0,

Microsoft Access 7.0, Allclear 3.0,

VOLUNTEER

Day Camp Director -Boy Scouts/Girl Scouts -5 years Trainer- Girl Scouts/Boy

Scouts -10 years

Resident Camp Director -Boy Scouts -5 years; VP Competitive Soccer - 8

years, 358 teams

Tournament Director for Labor Day Tournament - 3 years - 458 Teams;

Arlington Tournament Director - 2 years

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