Customer Service Medical Assistant

Elizabeth Blach, RMA

**** **** ******** ******

Chicago, IL 60641

773-***-****

ab922f@r.postjobfree.com

Qualifications

• Detail oriented with a strong sense of urgency

• Great communication and time management skills

• Strong customer service skills

Education

Illinois School of Health Careers Chicago, IL

Medical Assistant, Diploma August 2013

Summary of Skills

Clinical: Vital Signs, Dermal Punctures, Phlebotomy, Urinalysis, Injections, Examination

Assistance, Urinalysis, EKGs, Specimen Collection, Pregnancy Testing

Lab: Glucometer, Throat Cultures, Centrifuge, Blood Counts, Hemoglobin Testing

Administrative: Answer Phones, Complete Patient Forms, Schedule Appointments, Write

Prescriptions, Microsoft Office, Practice Fusion, Claim Processing, Verify Insurance, Billing and

Coding, Typing 35wpm

Industry Experience

Sunnyside Medical Center Chicago, IL

Medical Assistant Extern June 2013- August 2013

• Responsible for drawing blood and giving injections

• Answered multiple phone lines and scheduled appointments

• Accurately recorded patients vitals including height, weight, and blood pressure

• Prepared billing sheets and progress notes for patient charts

• Verified insurance and medications

• Assisted with pap smear

• Managed vaccine inventory

Work Experience

Burger King Melrose Park, IL

Cashier June 2010-July 2010

• Greeted customers and placed their order

• Managed cash, credit, and debit transactions

• Assisted with food preparation

• Maintained the dining and kitchen area

Certificates:

American Heart Association-CPR Certified May 2013

American Medical Technologist – RMA Certified September 2013

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