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Human Resources Customer Service

Location:
Toledo, OH
Posted:
October 10, 2013

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Resume:

**** ******** 419-***-****

Toledo, Ohio ab920n@r.postjobfree.com

***** *

Diane M. Kruzel

Profile Energetic, outgoing, responsible individual with a

strong background of Human Resources and Training.

Proven leadership abilities and computer skills.

Experience

February 2009-September 2013

Toledo, Ohio

Cellular Central, Inc

Corporate Trainer/HR Manager

Reviewed all resumes and applications. Filed them

according to position and region

Worked with Regional Managers coordinating and

conducting interviews and employee selection for 42

stores in Ohio and 4 in Texas

Developed a system of using Social Networks to

expand potential employee base

Reduced company turnover by 30%

Handled all new hire paperwork.

Entered new employees into company computer systems

Wrote, developed and delivered New Hire Training

curriculum to all new employees

Certified Verizon Wireless Trainer with exceptional

marks

January2008-January2009

Maumee, Ohio

Lansing Trade Group

Administrative Assistant

Combined six different ethanol databases and

created one Master Copy for use by Lansing Trade

Group and The Andersons

Expanded information in Master Database through

internet research in order to provide more complete

data about each plant.

Created system of organized filing

Organized over 300 electronic files into sub

folders by date and type

Conducted extensive internet research

Booked travel accommodations domestically and

internationally including flights, hotel rooms,

cars, and meeting locations.

Processed all bills that came into the office

Managed calendars for superiors in Microsoft

Outlook

Maintained the conference room schedule

Received and prepared all incoming and out going

mail

Answered phones as needed

Internship 2003 Human Resources Internship, The University of

Toledo

Education Participated in hiring/interview/selection process

Assisted in review and updating job descriptions

and postings

Attended Motivational/Training seminar conducted by

Dr. Longenecker

The University of Toledo Toledo, Ohio

BA Human Resources 2007

3.75 GPA

Training

Proficient in office equipment and MS Office with

emphasis in Word, Excel and Access

5-Star Customer Service Training



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