Human Resources Customer Service
Resume:
Toledo, Ohio ********@*****.**
Diane M. Kruzel
Profile Energetic, outgoing, responsible individual with a
strong background of Human Resources and Training.
Proven leadership abilities and computer skills.
Experience
February 2009-September 2013
Toledo, Ohio
Cellular Central, Inc
Corporate Trainer/HR Manager
Reviewed all resumes and applications. Filed them
according to position and region
Worked with Regional Managers coordinating and
conducting interviews and employee selection for 42
stores in Ohio and 4 in Texas
Developed a system of using Social Networks to
expand potential employee base
Reduced company turnover by 30%
Handled all new hire paperwork.
Entered new employees into company computer systems
Wrote, developed and delivered New Hire Training
curriculum to all new employees
Certified Verizon Wireless Trainer with exceptional
marks
January2008-January2009
Maumee, Ohio
Lansing Trade Group
Administrative Assistant
Combined six different ethanol databases and
created one Master Copy for use by Lansing Trade
Group and The Andersons
Expanded information in Master Database through
internet research in order to provide more complete
data about each plant.
Created system of organized filing
Organized over 300 electronic files into sub
folders by date and type
Conducted extensive internet research
Booked travel accommodations domestically and
internationally including flights, hotel rooms,
cars, and meeting locations.
Processed all bills that came into the office
Managed calendars for superiors in Microsoft
Outlook
Maintained the conference room schedule
Received and prepared all incoming and out going
Answered phones as needed
Internship 2003 Human Resources Internship, The University of
Toledo
Education Participated in hiring/interview/selection process
Assisted in review and updating job descriptions
and postings
Attended Motivational/Training seminar conducted by
Dr. Longenecker
The University of Toledo Toledo, Ohio
BA Human Resources 2007
3.75 GPA
Training
Proficient in office equipment and MS Office with
emphasis in Word, Excel and Access
5-Star Customer Service Training
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