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Customer Service Manager

Location:
Chicago, IL
Posted:
October 10, 2013

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Resume:

AJ Grewal

**** * ***** ****; Apt *** ( Chicago, IL 60610

312-***-****

*******.******@*******.***

Education

Bachelor of Arts Degree Dec 2013

Northwestern College, Orange City, IA GPA 3.07

Majors: Business Administration/Finance

Business Administration/Human Resource

Business Courses

. Investments . Advanced Corporate Finance

. Intermediate Accounting . Money and Banking

. Labor Economics . Business Law

Experience

Investment Analyst Intern September 2013 - Present

Main Street Advisors, Chicago, IL

. Responsibility for trading select client accounts and generating

trade reports

. Participated in Investment committee while conducting primary

research for new options

. Assisted with updating accounts, research wires and client

proposals

. Assisted with the coordination or client and prospect presentations

Management Co-Op Intern May 2012 - August 2012

Enterprise Rent-A-Car, Vancouver, BC

. Manage profit and loss statements for the location

. Create marketing strategies to enable better market penetration

. Analyze financial reports via comparative analysis to determine

current and past profitability

. Create financial strategies to increase revenue

. Ascertain that customer and organization documents were legally

compliant

. Manage vehicle fleets according to demand

. Maintain high standards of customer service and rapport building

Leadership Experience

Northwestern Men's Varsity Soccer Manager & Player August 2012 -

December 2012

Northwestern College, Orange City, IA

. Communicate athlete needs to Head Coach to better create

synergy

. Coordinate the equipment needs for 42 athletes

Computer Skills

. Microsoft Word . Excel Worksheet . PowerPoint



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