Human Resources Quality Assurance

Jason D. Thurman

**** ***. * *****

Bryant, AR **022

870-***-**** ************@*****.***

OBJECTIVE

To obtain a position in Human Resources or Training, where I can effectively utilize my expertise in Training and Development, Instructor capabilities, employee relations and staff retention.

EDUCATION

University of Arkansas Little Rock- B.A. English/Music May 2006

Webster University - M.A. Human Resource Management May 2013

Certified Brain Injury Specialist

Crisis Prevention Intervention Instructor

EXPERIENCE

Case Manager – BirchTree Communities Rehabilitation- July 2012 –Present Benton, AR

• Facilitate case coordination and information sharing with fellow case managers.

• Ensure that delivery of services provided to meet policy requirements.

• Monitor case load and member progress/regression.

• Oversee staff rapport, relationships, and documentation.

• Maintain case records; communicate with physicians to develop an effective working relationship.

• Serve as member advocate.

HR Administrator/Training Compliance Coordinator- Dec. 2008 – May 2012

Timber Ridge NeuroRestorative, TBI Rehabilitation/Dual Diagnosis

Benton, AR

• Maintained confidentiality of payroll and personnel records of approximately 180 employees.

• Planned, coordinated, administered personnel and facility policies in the areas of recruitment, orientation and training.

• Administered employee benefits, compensation, and resignation/termination. Provided employees information regarding insurance and benefits, leave of absence, and Worker’s Compensation

• Reviewed potential new hire applications/resumes, scheduled and conducted interviews;

• oversaw initial drug screens; responsible for all new hire paperwork, background checks and orientation.

• Developed and coordinated facility wide training that facilitated competency growth for employees.

HR Administrator/Training Compliance Coordinator- Timber Ridge NeuroRestorative (continued)

• Created, instructed, and implemented a 16 week supervisor training course, trained employees on CARF and JACHO accreditation standards.

• Certified Instructor of Crisis Prevention Intervention, where I instructed, demonstrated, and tested employees on proper hands on techniques in averting crisis.

• Supported management with regards to training, emergency drills, and performance improvement activities such as quality assurance and waste management.

• Assisted in developing new programs for Human Resources for district and corporate facility.

Team Coordinator- Timber Ridge NeuroRestorative – July 2006 – Dec. 2008

Benton, AR

• Managed, planned, coordinated, and directed the work of 40 employees that provided direct care and treatment to the client population.

• Used positive motivation and/or reinforcement to effectively manage the team.

• Maintained the weekly multiple shift employee schedule.

• 24 hour on call, facilitated team meetings, taught behavior interventions, and promoted continuity of care.

• Monitored staff performance and conducted quarterly/annual yearly performance evaluations.

Shift Supervisor- Timber Ridge NeuroRestorative – April 2006 – July 2006

Benton, AR

• Monitored staff performance and addressed personnel issues within the chain of command.

• Ensured staff were properly trained and following protocols.

• Reviewed documentation for accuracy and completion.

REFERENCES

References available upon request.

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