Quality Assurance Management

A bbas Raza M

*** ***** ******, #* ********, Washington 98007 M obile: (425)

***-**** * ****: **************@****.***

_

Career Objective:

To obtain the position of an SAP Basis/Security Consultant in a company that will

g ive me an opportunity to provide outstanding authorization, management and

access related services.

E ducational Qualification:

Saint Cloud State University, Saint Cloud.MN

M aster of Engineering Management Jan. 2014

Major: Engineering Management 3.54

Undergraduate GPA: 3.94

Bachelor in Commerce: St Joseph’s Degree and PG College 2006-2009

In termediate: New Generation Junior College 2004-2006

Certifications & Accomplishments:

MS Office (Word, Excel, Point, Access, Outlook, Project.)

Certificate of Information Technology from National Institu te of Information

technology (NI IT)

Oracle10g and Oracle11g database administration and management.

SQL*Plus, SQL and PL/SQL programming.

Employment H istory:

Graduate Assistant: Saint Cloud State University. (USA)

Aug 22, 2012 to May 10, 2013

Helpdesk Consultant: Saint Cloud State University. (USA)

Feb 12, 2012 to Aug 20, 2012

Provided high-level technical support for St Cloud State University IT

i nfrastructure on a 24x7 basis, supporting more than 15,000 students

t hroughout the United States.

Regularly interacted with customers to resolve system hardware/software

e rror messages and storage configuration problems in a timely manner.

P roactively identified potential area of wide system improvement and

i ni tiated analysis and resolution.

Phonathon Caller: Pittsburg State University. (USA)

09/18/2011 to 11/23/2011

Ma rketing Experience:

Public Relations Officer, Radiant Educational Academy. (INDIA)

June 6, 2010 to July 4, 2011

T echnical Experience:

Technical Support Associate, Dell In ternational Services Pvt. L td. (INDIA)

M ay 4, 2009 to Dec. 8, 2009

Provided computer help desk support via telephone communications with

end-users.

Performed diagnostics and t roubleshooting of system issues, documented help

desk t ickets/resolutions.

Provided computer help desk support and technical t raining on

hardware/software to end users.

Performed set-up, break-down, and t ransport of systems as per requirements.

Personal Skills:

Comprehensive problem solving abili ties with good knowledge in Accounting

Systems

Ability to deal with people diplomatically, willingness to learn.

S trengths:

S trong Knowledge of User Administration, Role Administration in SAP

Creating and maintaining authorization and Roles including Single role,

Composite role and derived role.

User creation and assignment of roles

Determination of necessary authorizations to match business requirements

Production support and maintenance

Central User administration

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP,

U N IX; ERP

Core Competencies:

Possess excellent communication, interpersonal and collaborative skills

Ability to communicate security and r isk-related concepts to non-technical

and technical audiences

Possess excellent planning and organizational skills

Flexibility and ability to adapt to new technologies

Ability to handle work under pressure and perform multiple tasks

s imultaneously

Possess excellent management and t roubleshooting skills

Infrastructure Design and Implementation

Network Installation and Administration

System Securi ty and In tegration

Technical Support and Troubleshooting

Leadership, Training, and Team Building

Quality Assurance and Process Improvement

Multi tasking in Fast-Paced Environments

SAP C LASSES:

Elements of SAP Authorization Concepts

User Master Record

Working with Profile Generator (Roles, Composite Roles, Derived Roles,

Customizing Roles)

Access Control and User administration (password Rules, special users,

A uthorization Administration)

Access Control and User administration (password Rules, special users,

A uthorization Administration)

Central User Administration

HR Security Review

BW/BI Security Review

SAP GRC In tegration

Installation, setup and upgrades

Rule design, configuration and testing

Firefighter access setup

Firefighter access setup

SAP Enterprise Software for Management

SAP Business Information Warehouse:

SAP Configuration, Control and Implementation of Global Accounting

Systems

Related Knowledge/Skills:

Proficient with MS Word, Excel, PowerPoint, Outlook

Excellent knowledge in presentation, spreadsheet, word processing

applications

Quick learner, f lexible, and a team player with emphasis on deliverables

Pleasant personality with exceptional interpersonal and wri t ten

communication skills

Troubleshooting at operating system level including windows and UN IX

operating systems.

Participated in various system teardown activities

Troubleshooting access related issues including sign in issues.

Completed course database design, implementation and management in the

Spring Semester 2013. Learnt about database design, wri ting queries in

O racle Sequel. Good knowledge of database concepts from security point of

v iew.

Involved in all phases of the SDLC (Software Development L ife Cycle) from

analysis, design, development, testing, implementation and maintenance

Experience with Data f low diagrams, Data dictionary, Database

normalization theory techniques, Enti ty relation modeling and design

techniques.

Experience diagnosing, t roubleshooting and resolving client issues with

hardware maintenance, installations and upgrades.

IBM compatible PCs, Sun Workstations, Ethernet, Cisco Routers, Video &

Sound Cards, CD-ROM Drives, Mul tiplexors, Some high end printing systems

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP,

U N IX; ERP

Support as necessary on a 24-7 basis to limi t system down time during

i nternal or external outages and peak enrollment periods

Identify, isolate and repair computer equipment showing wear and tear as

well as during preventative maintenance routines

Strong Knowledge of creating roles, profiles, user ID's, and custom

authorization objects.

Knowledge of administering the process for provisioning roles and users in

SAP

Strong knowledge of role based security concept

Role Testing to ensure proper implementation and accuracy of roles.

Resolving security incidents. Ability to solve highly technical and complex

securi ty problems across the SAP landscapes related to security

authorizations.

Strong knowledge of Profile Generator Role creation, Key Authorization Objects and authorization

concepts

● Worked with Risk Analysis and Remediation (GRC) to clean backend systems with segregation of

duties violations.

● Design roles and profiles according to the requirement.

Contact this candidate