Human Resources Manager
Resume:
Denise Thomas, PHR
Philadelphia, PA 19126
OBJECTIVE
To obtain a position that offers extensive challenges that will permit me
to utilize my broad experience in human resources, training and development
with an organization committed to employee education and growth.
SUMMARY OF QUALIFICATIONS
. 9 years Human Resources
. 12 years of teaching/training experience
. Proficient use of Microsoft Word, Excel, PowerPoint, and Outlook along
with Windows and Mac Operating Systems
. Proficient use of ADP, Ceridian, Kronos and Ultipro including Ad-hoc
queries and reports
. Excellent communication, interpersonal, organization, and leadership
skills
. Exceptional versatility with the ability to manage multiple tasks in a
pressured environment
PROFESSIONAL SKILLS
Human Resources
. Currently serve 479 line staff, managers, and supervisors
. Assist managers with screening of candidates and hiring procedures
. Conduct all aspects of pre-employment and new-hire orientations
. Involved in all aspects of discipline including terminations
. Conduct workplace investigations and education
. Resolve union issues and grievances
. Conduct Labor Management meetings and Employee Forums
. Responsible for benefits, cobra and FMLA administration
. Maintain OSHA logs and workers compensation claims; investigate work
injuries
. Established safety awareness, employee recognition, career service
awards and attendance
. Assisted in development of Recruitment and Retention, Health and
Wellness, and Safety Committees
Training and Development
. Conduct on-going training (Sexual Harassment, Workplace Violence,
Resident Abuse and a variety of other subjects)
. Provided training to external clients on technical issues
. Prepare documentation and training materials
. Conduct training classes of adults ranging from 30 to 70+ years of age
on a variety of computer skills (Introduction to Computers Level I &
II, Introduction to Excel, the Internet, MS Office, etc)
. Created life skills workshops (Preventing Job Burnout, A New Attitude,
Beating the Winter Blues, etc)
CAREER HIGHLIGHTS
. Saved over $40,000.00 a year (at that time) by utilizing an in-house
payroll system for 350 employees, and an in-house communications
package to transmit direct deposit, eliminating the need to outsource.
. Resolved past tax discrepancies eliminating unwarranted penalty and
interest charges.
. Recovered vital employee and payroll information after a fatal system
crash. Developed backup procedures, and precautions to prevent
further loss.
. Upgraded computer systems hardware and software to increase
operational efficiency.
. Authored and maintained several Standard Operating Procedures manuals
and Employee Handbooks.
. Developed and implemented teaching/training materials and techniques
for training of program staff in such areas as relationship of the
designated program to the company's standard operating procedures.
. Developed and directed assigned programs, including program design,
budget, staffing, pre-employment and other supportive functions.
Denise Thomas
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EMPLOYMENT HISTORY
Human Resources Manager NES Germantown Home/Care Pavilion -
Philadelphia, PA 11/06 - Present
Class Instructor Mount Airy Learning Tree - Philadelphia, PA
1/09 - Present
Human Resources/Payroll Mgr Centennial Village - Philadelphia, PA
6/05 - 11/06
Application Support Specialist Ratex Business Solutions, Inc. - Plymouth
Meeting, PA 3/00 - 6/05
Business Office Manager NES Maplewood Manor - Philadelphia, PA
5/99 - 3/00
Payroll Specialist Stradley, Ronin Stevens & Young -
Philadelphia, PA 4/97 - 5/99
Payroll Specialist - Part-time Stradley, Ronin Stevens & Young -
Philadelphia, PA 5/99 - 10/99
Program/Budget Coordinator Resources for Human Development -
Philadelphia, PA 3/95 - 4/97
Client Service Representative Automated Data Processing (ADP) - Ft.
Washington, PA 7/92 - 3/95
Telemarketing Manager WHYY, Inc. - Philadelphia, PA
8/87 - 8/90
EDUCATION/CERTIFICATION/AFFILIATION
PHR Certification
Mass Communications/Business, Hampton Institute - Hampton, VA
Additional courses/trainings include Human Resources and the Law, Managing
Diversity, Train the Trainer, Preventing Sexual Harassment, and many
others.
Society for Human Resource Management
Contact this candidate