LaShawn N. Pinckney
*** ******* **** **., **** Columbia, SC 29170 Tel. 803-***-**** **********@***.***
Or call Career Services Department at Fortis College 803-***-****
August 2013 graduate in the Medical Office Administration course at Fortis College, Columbia. Masters
Profile:
Degrees in Human Resource Management and Computer Resources and Information Management and
Bachelor of Science in Business Administration. Career background in administrative and audit
departments with a global company. Extensive experience in customer and employee relations.
Education:
Fortis College, Columbia, SC Medical Office Administration Certificate Program
Sept.2012
Aug.2013 Course modules include: Medical Terminology; Medical Anatomy & Physiology; Reimbursement
Methodologies & Medical Office Procedures; Computerized Medical Billing; Pathophysiology &
Pharmacology; Basic Intermediate and advanced Diagnostic and Procedural Coding Systems; Electronic
Health Records; Externship (minimum 180 hours in clinic, laboratory, physician’s office or hospital,
or other setting that employs medical administration and billing and coding personnel).
Webster University, Columbia, SC Masters Degree, Computer Resources and
2004 2005
Information Management
Webster University, Columbia, SC Masters Degree in Human Resource Management
2002 2003
Claflin University, Orangeburg, SC Bachelor of Science Degree in Business
1994 1999
Administration
Professional Experience:
June Aug. 2013 Three Rivers Behavioral Health, W. Columbia, SC
Medical Office Assistant Externship Work experience for Medical Office Assistant Program to
include: call and verify insurance, check the statues of a patient claims, determine if the claim is
insurance pay and what's the patient responsibility, call patients with overdue balances for payment and
arrange payment plans, if necessary, refund adjustment if it is due, patient discharges to include:
reviewing financial issues, make sure all paper work is signed, and retrieve any items from the safe, front
Upload spreadsheet of admission and discharge and email it over to the supervisor and the CFO.
United Parcel Service Columbia, SC
1999 2012
Controller and Auditor in the ASD Department (2003 2012): Run report for the Billing Trend.
Process the data for my peers and myself to work for that week. Audit the vendors to ensure that the
customer is being billed correct and prepare a spreadsheet showing any errors. Send the spreadsheet to
the vendors and discuss and resolve issues during weekly conference call. Process Credit/Re bill and
any other adjustments. Responsible for training of new departmental employees.
Administration Operation Technician, Manifest Department (1999 2003): Ensure that customers receive the
best service there is to offer by successfully assisting them in their billing process. Assist in the training of
new employees. Cross Trained in several departments.
Cendant Corporation Orangeburg, SC
1998 1999
Reservation Sales Agent: Process reservations for Howard Johnson hotels in the United States and
Canada. Promoted to Specialty Sales where I handled member benefit discounts and package deals.
Aug. Dec. 1998 Middleton Insurance and Real Estate Agency, Orangeburg, SC
Intern, Appraisals and Secretary Duties: Took pictures of homes to determine the type of insurance
that is needed; did rating on homes and sent out quotes on different type of properties each month;
typed documents; answer phones; maintained files; copied documents, and received and maintain
publications.
Jun. Aug.1996 Standard Corporation, Camden, SC
Material Handler: Duties were to pull tube of yarn off dolphin machine. Inspect the material for any
discoloration and damages. Pack tubes of yarn and label them for shipping.
References: Andrela Riley, Program Director, Fortis College 803-***-**** xt 6241
BJ Phillips, Financial Supervisor Three Rivers Behavioral Health 803-***-****
Cassandra Kelly, former UPS Asst. Manager Finance Dept, 803-***-****