Customer Service Manager

Anastasios (Taso) Manalis

** ********** ******

Bridgeport, CT 06605

203-***-**** ***********@*****.***

PROFILE A business professional who recently financed his education working

in the hospitality-dining industry; a highly regarded client-focused

professional suited to advance an organization's business development

efforts; excellent communication and negotiation skills acquired over

eight years of supporting front-office priorities and enhancing

customer relationships.

EDUCATION University of Connecticut Stamford, CT Expected 2013

Bachelor of Arts, Business Administration

Business and Technology concentration, including database management,

application programming and Internet commerce technologies

Housatonic Community College Bridgeport, CT 2010

Associate in Science, Business Administration

analysis and case management study applicable to business

administration, customer service and marketing

preliminary knowledge required for transfer to a more specialized

four-year business major

EMPLOYMENT Indeed / Indeed.com Stamford, July - December 2012

CT

the #1 job site, worldwide, with over 80 million unique visitors

available in more than 50 countries

Client Support Specialist, 6-month contract

consult with prospective clients as a product expert, supporting

Indeed.com's pay-per-click advertising sales model

help clients measure their ROI from Indeed, as well as diagnose and

solve client problems

Tavern on Main Westport, 2007 - Present

CT

an historic landmark serving new American cuisine in a dining room,

tap room and an outdoor patio

Floor Manager (2008 - Present)

manage day and evening staff, and reservations, serving as management

interface to the customer

assist patron bar and service bar with fulfilling wait and customer

requests

Waiter (2007 - 2008)

serve multiple customers and customer-parties, including kitchen

queue and 'fire'

Steffano's Fairfield, CT 2005 - 2007

an Italian-American restaurant specializing in pizza, pasta and

Sicilian dishes

Waiter

AFFILIATIONS Holy Trinity Greek Orthodox Bridgeport, CT

Church

Greek Orthodox Youth of America 2000 - 2010

Fairfield Warde Mustangs Fairfield, CT

Football

Gridiron Club 2008 - 2010

Varsity Football 2004 - 2007

Captain, coaches' selection to join two member-elected

captains

Lettered three of four years

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