Customer Service Assistant

Lydia Delbosque, RDA

***** ********* *** *******, ** 78249

Home: 210-***-**** Cell: 210-***-****

Email; **************@*****.***

SUMMARY OF QUALIFICATION

Mature, performance driven, able to work individually and in a team environment with positive and effective outcomes.

Infection Control Charting Dental Dam

Seating & Dismissing Eaglesoft Model Fabrication

Sterilization Customer Service Skills Front Office

Alginate Impressions Tofflemire Custom Trays

TEAM PLAYER METITUCLOUS RELIABLE PUNCTUAL

CERTIFICATION

HCP BLS (exp 03/2014) RDA (exp 12/13/2012) HIPAA OSHA

EDUCATION

Concorde Career Institute, San Antonio, TX July 2012

Dental Assistant Program GRADUATE

SST Travel School San Antonio, TX 2002

Travel Agent Certification GRADUATE

Roosevelt High School San Antonio, TX Graduate

General Studies High School Diploma

PROFESSIONAL EXPERIENCE

Ricardo Diaz D.D.S. Dental Assistant San Antonio, TX 05/2012 - 7/2012

Greeted patients took brief history, prepared pt for dentist’s exam, chairside assistant.

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Took patient’s vital signs, scheduled follow-up appointments, explain post surgery instructions.

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Exposed, develop, and mount radiographs in patient’s charts, instrument cleaning & sterilization

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Monarch Dental Dental Assistant San Antonio, TX 04/2012 - 05/2012

Greeted patients took brief history, prepared pt for dentist’s exam, chairside assistant.

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Took patient’s vital signs, scheduled follow-up appointments, explain post surgery instructions.

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Exposed, develop, and mount radiographs in patient’s charts, instrument cleaning & sterilization

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Harland Clarke Data Entry Clerk San Antonio, TX 06/2010 – 04/2011

Greeted customers, answered multi-line phone and directed calls appropriately.

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Worked in fast pace environment, and filed court documents in a timely manner

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Received and posted payments on clients ledger to ensure accounts were credited accordingly

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Church Volunteer Cook Fort Worth, TX 04/2005 –

06/2009

Coordinated Church dinners, coordinated bible study luncheons, and offered private cooking for the elderly

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