Customer Service Sales

Jasmine R. Tallie

**** ***** ***** *

St. Louis, MO 63130

Contact Number: 314-***-****

Email Address: *********@*****.***

EXECUTIVE ASSISTANT SPECIALIST & CUSTOMER SERVICE SUPPORT

MISSION STATEMENT

Pursue excellence at every task appointed and allow my strong work

ethic and integrity to benefit

my employer in every way feasible, in addition to their

clients/customers.

PROFESSIONAL EXPERIENCE

LAUREL HILL CEMETARY (10/2012-Present) - Executive Assistant

Completing all tasks appointed provided by the owner of the

company including;

> Answering all phone calls

> Taking internment orders

> Assisting clients

> Organizing meetings

> Recording all payments via Quick Books

> Direct assistant to president of the grounds

> Delegating other tasks

VECTOR SALES & MARKETING (04/2012-08/2012) - Advanced Sales

Representative for CUTCO Cutlery

Direct sales to outbound customers in order to meet particular

sales quota

WILLIAM C. HARRIS FUNERAL HOME (02/2009-08/2011) - Executive Assistant

Attaining and accomplishing any task(s) appointed to me or

delegating accordingly

Awards

* (WILLIAM C. HARRIS) Customer Service Representative of the month

for the duration of 4 months 2009 April-July

* (VECTOR SALES & MARKETING) Youngest Employee to Surpass Quota 3

May 2011

KEY SKILLS

Customer Service Executive

Assistance

Front Desk Reception Problem solving & fact finding

Call Center Operation High Volume

Call Handling

Office Management Project

Management

Complaint Resolution

Document Creating & Preparation

Staff Supervision

Scheduling for efficient time management

Problem Solving Payroll; Accounts

Payable/Receivable

COMPUTER SKILLS

> Current Microsoft Office programs and proficiency in assorted

databases;

> All of Microsoft Office including; Word, Excel, Power Point,

QuickBooks, Outlook, Publisher, Access, Groove, HTML

formatting, & Website design experience

> Internet savvy and social networking literate

> Able to quickly learn most proprietary inner office computer

systems

EDUCATION, Training & Awards

University City High School Diploma Graduate

Maryville University Pursuing BS in International

Business (Junior)

Miss Phi Beta Sigma - First Lady March 2012

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