Supply Chain Management

Balachander Umashankar (Bala)

Phone: 905-***-**** *Cell: 905-***-**** * ******@*****.***

Executive Summary

Senior webMethods administrator having over 9 years of experience with

administering, patching and upgrading Integration server, Broker, My

webMethods Server.

Career Highlights

> Successfully upgraded webMethods from version 6.X, 8.0 to version 8.2.

> Installed, patched webMethods core products (Integration Server,

Broker & MWS) in all environments on HP AIX, IBM and Windows platform

in more than 100 servers

> Supported Exxon Mobil's downstream application with over 200 trading

partners world wide running on more than 70 UNIX servers.

> Maintained OLG's Customer Identification and Notification portal

having more than 200 users across 19 gaming sites in Ontario on over

50 servers running SAG products

Technical

Skills

Platforms: Red Hat Linux, UNIX (HP_UX & IBM AIX v6.1), Windows

9x/NT/2000/2003

B2B: Integration server 6.x/8.x, Trading Networks 6.x/8.2, Broker

6.5.2/8.x,

Deployer, Monitor, Optimizer, My webMethods Server (portal),

Entire X, Insight Server (v8.25, v9.0002.x)

and Agents (v8.2.5, v9.0002.x), CentraSite, Blaze business rules

Database: SQL Server, Oracle 8i, 9i,11g and DB2 9.7

Experience

Senior webMethods consultant

Joined OLG, a government organization to upgrade webMethods from version

8.0 to version 8.2.

Achievements:

Successfully installed, configured, clustered (Broker, Integration server,

My webMethods Server), patched and migrated to webMethods 8.2 version from

version 8.0

Set up different test environments with multiple instances of integration

servers, my webMethods server involving different teams: network, UNIX

administrators, DBA's and architects

Plan & executed successful disaster recovery as required by the project

Planned and implemented SSL in staging and production environments:

created/requested certificates, keystores and imported certificates in

keystores. Configured/modified Broker, Integration Server (IS), My

webMethods server (MWS), Optimizes, CentraSite/Mediator and Entire X to use

SSL. Successfully tested SSL with internal security and application teams.

Additional:

Set up Optimize for Infrastructure (OFI)

Install, configured and patched optimize across environments.

Set up rules and created KPI's specific to organization.

Set up CentraSite across environments

Install, configured and patched Centrasite to use LDAP.

Backed up registry.

Exported and imported services.

Configured Mediator in Integration Server for CentraSite

Set up Insight Server and Agents

Installed and configured in test, staging and production.

Clustered insight server.

Created application specific portals for monitoring.

Lafarge

Integration Analyst

2010 - 2012

Joined Lafarge to administer, manage, analyze and maintain the existing

integrations platform and upgrade the webMethods version to webMethods

release 8.2.

Achievements:

Migrated the existing DB to new primary server to help accommodate high

transactional volume and successfully conducted fail-over testing.

Managed webMethods upgrade project (version 6.5 to a newer version 8.2).

Led the development and production rollout planning and implementation

involving creation of VM (virtual machine) instances, coordinated network

related requirements, database migration to newer version (Oracle 11G R1).

Set up security (SSL) for the project.

Led and coordinated unit testing different interfaces for upgrade project

with internal/external teams.

Additional:

Plan & manage the integration server security (SSL) renewal process within

Lafarge involving external partners spread across North America.

Created technical specifications (documents) for projects and assigned to

offshore development team. Monitored the progress and mentored the offshore

team.

Manage production application support across Americas.

Retired integration interfaces not in use:

Gathered required information from business teams across regions

Disabled packages, jdbc adapter connections, notification, schedulers and

notified off shore team

Documented the entire process

QAT Efforts:

Coordinated and involved business users and end users.

Created and designed requirements and deliverables.

Created test plans, proof of testing and testing documentation.

Exxon Mobil

Consultant, Toronto, Canada

2006-2010

Recruited to establish, implement and maintain a stable B2B integrated

environment using webMethods. Identify and evaluate all critical

interfaces. Collaborate with external partners to set up secure exchange of

information via SSL and provide quality support.

Administer, configure and implement in over 70 servers (running on Windows

& Unix 64-bit servers) providing B2B solution to over 200 customers across

the globe.

Created/drafted procedure & policies for configuration management across

environments (Development, Acceptance and Production).

Instrumental in drafting & implementing business Continuity Plan and

Disaster Recovery (BCP & DR) for b2b integrations across regions (Asia,

North America and Europe).

Installed & configured webMethods, B2B integration tool for new upgrade

project worth $1.5 million

Performed 3 full time equivalent, reducing budget by expanding personal

responsibility to include support and backup for CRM/SAP related

applications.

Administration:

Install and configured webMethods platform in development, acceptance and

production environments.

Provide application support (fixes, modification to webMethods application)

for B2B/CRM integrations

Added new integration server to existing clusters for capacity planning

requirements.

Established connectivity between webMethods and SAP, Seibel and Oracle

using

Configuration Management:

Configured deployer for deployment of webMethods packages, document types,

processing rules, profiles and agreements. Managed migration of

applications, service packs and fixes to 3-tier environment.

Upgrade Projects

Migrated to Integration Server SP2 version 6.5 from version 6.1, Sap

Adapter to 6.5 from 4.6, JDBC adapters.

Upgraded webMethods platform to UNIX 64-bit from windows (2003) 32-bit.

Security based Projects:

Managed IS server security by configuring reverse invoke servers for

inbound transactions from trading partners (customers) and ISA servers for

outbound transactions.

Installed and configured trading partner certificates

(Public/Intermediate/CA) for secure https transmission

Configured FTPOverSSL, FTPOverVPN (S2S/dedicated connections) for

webMethods applications

Configured LDAP between webMethods servers and Active Directory. Installed

and configured GnuPG keys for securing inbound/outbound transactions for

trading partners

I2 Technologies

Sr. Consultant (Markham-Ontario)

2006 (Jan - Aug)

Lead application and customer support consultant after merging with I2

Technologies. Ensured timely support to vendors using the supply chain

portal for conducting their business. Collaborated with developers across

regions (US-California, Moscow-Russia, and Bangalore-India) for product

enhancement. QA changes and endorsed bug free releases. Created development

plans, test scripts and test cases.

Install and configured webMethods and deployed application to customer

sites. Provided technical and application support to customers.

Managed off shore development and testing resources across different time

zones.

Riverone

B2B System Analyst (Irvine-California)

2001-2006

Recruited to provide QA and support for this start up firm providing

solution to supply chain sector. Provided remote and on-site support for

domestic and international customers and sales support for key accounts of

all sizes.

Configuration management to QA, staging and production environment for

hosted and licensed models.

Led RiverOne's Technical Support group consisting of 3 big projects's and

implemented RiverOne's B2B technical support to develop support services to

help customers resolve the issues with trading partners.

Performed system management functions including database management, system

monitoring, reporting, analysis, back-ups, preventative maintenance, patch

applications, capacity planning and upgrades.

Expertise in installing and configuring webMethods, TN, Broker for projects

in US and Asia.

Trained new customers with the use of INTERACTIVE application.

Led internal scalability development projects to enhance application

performance using tools like BizTalk2002, WebMethods and e-TEST suite on

Intel 32 bit and 64 bit servers.

Involved in end to end testing with customers and QA of large

application.

Managed off shore development team based in Moscow and India for new and

existing OEM implementation.

Education & Credentials

Post Graduate Diploma in Business management

Birla Institute of Management Technology, New Delhi-India

Bachelor of Commerce (Honors)

Delhi University, India

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