Administrative Assistant Customer Service

Elizabeth ("Annie") Miller

*** *. ****** ***.

C: 215-***-****

Morton, PA 19070 E:

**.*******@*****.***

Skill Highlights

Administrative support Researching on the Internet

Attention to detail Social media marketing knowledge

Typing 68 WPM Conversational Italian, French, German

Proofreading Self-starter

Experience

Administrative Assistant/Office Manager, HAKS Engineers, Architects, & Land

Surveyors, P.C., Phila., PA July 2012 - Present

Preparing project proposals, basic quality assurance (making sure all

paperwork is in order and correct for each project), researching

bid/contract opportunities, maintaining proposal-tracking spreadsheets,

assisting Vice President of company, confirming conference calls,

coordinating maintenance requests with building managers, acting as

receptionist with phones and visitors.

Accounts Payable Clerk (contract), Dechert LLP, Philadelphia, PA

April 2012 - June 2012

Entering domestic and international travel expenses for attorneys using

Elite Enterprise, communicating with foreign offices (London, Brussels),

mail as needed.

Temporary Administrative Assistant, The Bettinger Company, Philadelphia, PA

2007-2012

. Aramark Corp.: Filing, data entry, mail distribution in the corporate

payroll department. (May 2011-April 2012)

. Drexel University: Admissions department assistance entering

information and processing applications for undergraduate and graduate

students using Banner (by Sungard) database program.

(March 2011)

. Sunoco, Inc. (R&M): Responsible for faxing contracts, filing, typing

and mail delivery. (July 2009-November 2010)

. Miscellaneous short-term assignments in a variety of environments,

acting as Receptionist with multi-line phones, supervising Xerox

machinery, data entry, record-keeping during an audit.

Clerical Assistant, David S. Nenner & Associates, Philadelphia, PA

2004-2011

Word processing, Dictaphone, knowledge of filings with the Federal Courts,

Court of Common Pleas, general law office procedures.

Volunteer/Internships

Volunteer, Philadelphia Live Arts Festival

September 2010/2011/2012/2013

Acting as usherette to audiences, safety/fire watch at live performances in

the Old City/Northern Liberties neighborhoods.

Volunteer, Arts in the Open, Philadelphia, PA

June 2010/2011/2012

Assisting artists in registering their works with University of the Arts

gallery, creating labels for works being displayed; directing and informing

visitors about the event along the Schuylkill River.

Volunteer Assistant to the Executive Director, Victorian Vanities, Inc.,

Philadelphia, PA November 2011 - April 2012

Researching grant opportunities, reconciling in QuickBooks, assisting with

the preparation of annual report, projects and presentations, and

overseeing the Facebook presence.

Archival Intern, The Print Center/Historical Society, Philadelphia, PA

September 2010 - December 2010

Researching past members of the Board of Governors, Patrons, etc. of the

Print Center (previously known as the Print Club) in archives of the

Historical Society and recording data in Microsoft Access; hostess at Print

Center fundraisers.

Part-Time Employment

Sales Associate, Betsy Ross House, Philadelphia, PA

May 2008 - current

Develop ideas for store setup, suggesting local destinations for visitors,

customer service.

Technical Skills

. Proficient in Microsoft Word, PowerPoint; internet research; data

entry; WordPerfect

. Exposed to Excel, Access, Outlook, Banner (by SunGard), Photoshop

Education

2011 - Delaware County Community College, Media, PA Certificate - Non-

Profit Fundraising

2009 - Temple University, Philadelphia, PA B.A.

- Art History, 3.2 GPA

. Summer 2003 - People to People Student Ambassador trip to Australia

and New Zealand.

. Fall 2007 - Study-abroad semester in Rome, Italy, on the Temple

University Rome campus.

Contact this candidate