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Customer Service Data Entry

Location:
Columbia, SC
Posted:
October 08, 2013

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Resume:

Lashia K. Wilson

Current Address:

**** **. ******* **

Mayesville SC 29104

ab90sj@r.postjobfree.com

803-***-****

Objective: Seeking to obtain a position to broaden my work experience as

well as interpersonal skills in a team orientated environment!

Education:

University of South Carolina- Columbia SC

B.S., Biology Expected Graduation May 2014

Career GPA: 3.0/ 4.0 scale

Lee Central University- Bishopville, SC

High School Diploma - June 2008

Experiences:

Branch Receptionist, Vector Marketing/Cutco Cutlery May 2013 -

Aug. 2013

. Administrative duties, faxing documents, preparing call logs, heavy

data entry

. Scheduling interviews

. High quality customer service

. Preparing training documents

. Performance levels critic weekly, obligated to maintain certain

percentages levels

Office Assistant, Trinity Health

July 2012 -Nov. 23 2012

. Scheduling appointments

. Confirming and verifying insurance eligibility

. Providing exceptional customer service

. Answering (high volume) phone calls & operating fax machines

. Knowledgeable in orthopedic medical terminology

. Using Mysis & Ecare operating system

. Accepting copayment fees

. Practicing all appropriate HIPAA and other privacy/confidential

regulations

.

Research Intern, Claflin University

January 9, 2012-June 2012

. Research area in Metabonomics of HPV serum

. Demonstrating basic lab skills / presenting research

. Data entry/ advanced in Microsoft excel

. Operation of Chenomix and Amix (NMR analyzation program)

. Knowledgeable in the operation of Bruker 700Hz NMR

Pharmacy Service Associate, CVS Pharmacy October 2009-

August 2011

. Assist licensed pharmacist in filling and dispensing medications

. Complete administrative duties, answering and scheduling prescription

refills

. Patient demographic entries

. Verifying insurance

. Provide exceptional customer service

. Cross trained in pharmacy and front store

. Familiar with medical terminology

Camp Counselor, Clemson University YLI May 2011-Aug. 2011

Youth Learning Institute

. Mentor for under privilege children between the ages of 8-15

. Supervising outdoor recreational activities

. Displaying leadership skills, building confidence and self-esteem

through creative unconventional methods

. Providing healthy daily living and eating habits information

Receptionist, Bishopville Internet Cafe

Dec. 2007 - January 2009

. Provide excellent customer care

. Managed minimum financial records and other finances

. Operate programs and fax machine

Volunteer:

. Salvation Army August 2008-Mar. 2009

. Mellichamp Elementary School August 2009- May 2010

. Maude Schiffley Chapter of S.P.C.A. Sept. 2011

Oct. 2011

Honors:

. Dean's List (Claflin University) August 2008- May

2009

. Honor Roll (Claflin University/ USC) August 2009-

Current

References

. Dr. Arezue Boroujerdi, Associate Professor Claflin University- Contact

Number 803-***-****

Email: ab90sj@r.postjobfree.com

. Dr. Miki Watanabe, Post-Doctorate Claflin University - Contact Number

513-***-****,

Email: ab90sj@r.postjobfree.com

. Norris Wallace, MBA Claflin University - Contact Number (803) 414

7656, Email: ab90sj@r.postjobfree.com



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