Customer Service Data Entry
Resume:
Lashia K. Wilson
Current Address:
Mayesville SC 29104
*********@*****.***
Objective: Seeking to obtain a position to broaden my work experience as
well as interpersonal skills in a team orientated environment!
Education:
University of South Carolina- Columbia SC
B.S., Biology Expected Graduation May 2014
Career GPA: 3.0/ 4.0 scale
Lee Central University- Bishopville, SC
High School Diploma - June 2008
Experiences:
Branch Receptionist, Vector Marketing/Cutco Cutlery May 2013 -
Aug. 2013
. Administrative duties, faxing documents, preparing call logs, heavy
data entry
. Scheduling interviews
. High quality customer service
. Preparing training documents
. Performance levels critic weekly, obligated to maintain certain
percentages levels
Office Assistant, Trinity Health
July 2012 -Nov. 23 2012
. Scheduling appointments
. Confirming and verifying insurance eligibility
. Providing exceptional customer service
. Answering (high volume) phone calls & operating fax machines
. Knowledgeable in orthopedic medical terminology
. Using Mysis & Ecare operating system
. Accepting copayment fees
. Practicing all appropriate HIPAA and other privacy/confidential
regulations
.
Research Intern, Claflin University
January 9, 2012-June 2012
. Research area in Metabonomics of HPV serum
. Demonstrating basic lab skills / presenting research
. Data entry/ advanced in Microsoft excel
. Operation of Chenomix and Amix (NMR analyzation program)
. Knowledgeable in the operation of Bruker 700Hz NMR
Pharmacy Service Associate, CVS Pharmacy October 2009-
August 2011
. Assist licensed pharmacist in filling and dispensing medications
. Complete administrative duties, answering and scheduling prescription
refills
. Patient demographic entries
. Verifying insurance
. Provide exceptional customer service
. Cross trained in pharmacy and front store
. Familiar with medical terminology
Camp Counselor, Clemson University YLI May 2011-Aug. 2011
Youth Learning Institute
. Mentor for under privilege children between the ages of 8-15
. Supervising outdoor recreational activities
. Displaying leadership skills, building confidence and self-esteem
through creative unconventional methods
. Providing healthy daily living and eating habits information
Receptionist, Bishopville Internet Cafe
Dec. 2007 - January 2009
. Provide excellent customer care
. Managed minimum financial records and other finances
. Operate programs and fax machine
Volunteer:
. Salvation Army August 2008-Mar. 2009
. Mellichamp Elementary School August 2009- May 2010
. Maude Schiffley Chapter of S.P.C.A. Sept. 2011
Oct. 2011
Honors:
. Dean's List (Claflin University) August 2008- May
2009
. Honor Roll (Claflin University/ USC) August 2009-
Current
References
. Dr. Arezue Boroujerdi, Associate Professor Claflin University- Contact
Number 803-***-****
Email: ***********@*******.***
. Dr. Miki Watanabe, Post-Doctorate Claflin University - Contact Number
Email: *********@*******.***
. Norris Wallace, MBA Claflin University - Contact Number (803) 414
7656, Email: ******.*******@*******.***
Contact this candidate