Customer Service Insurance
Resume:
Jamie M Harvatt
*** *. ******** ******, ******* Estates, IL 60169
*****.*******@*****.***
Education:
University of Illinois
Champaign-Urbana, IL
. Bachelor of Liberal Arts and Sciences Degree
August 2007-August 2009
. Philosophy Major w/ an outside concentration in Spanish
University of Barcelona
Barcelona,
Spain
. Study Abroad Program
Summer 2008
Parkland College
Champaign, IL
. Associate of Liberal Arts and Sciences Degree
August 2006- May 2007
. Certificate of Achievement for Academic Excellence
Southern Illinois University
Carbondale, IL
. Deans List Honors
August 2005-
December 2006
Joliet Catholic Academy
Joliet, IL
. Diploma Awarded
August 2001- May 2005
Professional:
Eye 2 Eye Vision Center
Joliet, IL
Insurance Specialist
October 2012-Current
. Coordinate staff to define and complete daily tasks
. Customer Service; answering phones, placing orders, answering
questions
. Advising patients in matters of their insurance benefits and eyewear
. Meeting monthly goals and tracking the accounts receivables
. Organize Business Promotions and Marketing
Farmers Insurance Group
Oakbrook Terrace, IL
Insurance Agent March
2012- January 2013
. Own and Operate my own Book of Business
. Market and Sell Farmers Insurance Products
. Customer Service and Support
. Educate and Advise current and potential clients about their different
insurance needs
Cutler Eye Care
Joliet, IL Medical Billing Specialist
March 2010- March 2012
. Verify, Bill, and coordinate patient's insurance benefits
. Facilitate all customers' needs, orders, and concerns
. Reception duties, nightly deposits/reports, and accounts receivable
Gossett Clinic and Spinal Center
Champaign, IL
Office Manager
April 2007- May 2008
. Patient and Medical Billing
. Fill all roles as necessary; Biller, Receptionist, Chiropractic
Technician
Treats-n-More
Joliet, IL
Assistant Manager
May 2005- November 2006
. Employee scheduling and management
. Store opening and closing
. Inventory, customer relations, maintenance, and sales
Outside Skills and Licenses:
. Illinois Insurance Licenses: Fire(Property), Casualty, Health, and
Life
. Well-developed verbal and written skills (English), and semi-bilingual
(Spanish)
. Proficient in Microsoft Office: Word, Excel, and PowerPoint
. Experienced with software programs; Adobe Photoshop, Clinic Pro,
Office Mate, and Farmers Agency Dashboard
. I am self-motivated, with a strong ability to excel under pressure,
and multitask in a professional environment
Contact this candidate