Vanessa Ranoa
Experienced in sales, banking, and hospitality
******@*****.***
Summary
• Experienced professional with a unique background in banking and account servicing, sales and hospitality,
administrative support, and admissions in higher education.
• Consistently surpassed given sales targets and numerously has been appointed as team example.
• Skilled in talent and brand promotions and generating clientele and sales through marketing.
• Lived and traveled abroad, developing a sensitivity to those from diverse cultural backgrounds. Effective and
resilient communicator with ability to empathize with others.
• 4+ years experience in teller banking, account servicing, and new memberships and loans.
Experience
Administrative Assistant to Director of Operations (Temp) at NFI Industries
February 2013 - May 2013 (4 months)
• Completed multiple daily reports reflecting business sales and revenue and department figures.
• Created PowerPoint presentations for department overviews and team meetings.
• Provided exceptional support and utilized all available resources for NFI Team and upper management.
• Administrative duties including answering phone calls, scheduling and arranging meetings, and creating ID
cards for new employees.
Sales Assistant at Armani Exchange
April 2012 - October 2012 (7 months)
• Successfully exceeded personal sales target each month.
• Helped with organizing and maintaining stockroom.
• Assisted with inventory and numerous stock roll-outs.
• Quickly and efficiently serviced customers with basic cashier transactions.
Admissions Counselor at Ashford University
July 2011 - October 2011 (4 months)
• Called prospective students to recruit and enroll for undergraduate degree programs.
• Scheduled and conducted phone interviews to explain admissions process into the university and course
programs.
• Built rapport and empathized to gain trust and establish professional relationships with students.
• Followed up with students weekly to support and advise on any concerns or questions
Member Service Representative at Navy Federal Credit Union
August 2010 - December 2010 (5 months)
• Assisted multiple members with transferring funds, loans, and payments to their regenerated financial
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institution.
• Conducted basic teller transactions, opened new memberships, and assisted in various loan applications.
• Assimilated a different credit union philosophy while studying and operating a new, advanced banking
program.
Silk Nightclub VIP Host at Pechanga Resort & Casino
September 2009 - September 2010 (1 year 1 month)
• Created networks with local businesses to promote and augment the nightclub exposure to its clientele.
• Contacted potential clientele via cold calling and site visits to gain interest in VIP services.
• Developed networking relationships with individuals in the same industry that resulted in increased clientele
attendance in the nightclub.
• Continuously surpassed weekly sales quota.
Sales & Service Representative at USA Federal Credit Union
September 2005 - September 2010 (5 years 1 month)
• Coordinated participation in special events with local businesses and chamber events.
• Lead branch sales group by marketing loan, business and investment products to potential clients.
• Produced 100% satisfaction rate from mystery shoppers regularly.
• Handled daily transactions, opened new accounts, advised on credit building and performed daily audit
procedures.
• Sold beneficial credit union products to members.
Education
California State University - San Marcos
Bachelor of Arts (BA), Communication, 2005 - 2010
Interests
Traveling, reading, networking, photography food, snowboarding
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Vanessa Ranoa
Experienced in sales, banking, and hospitality
******@*****.***
Contact Vanessa on LinkedIn
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